FieldSalesExecutive

**About Rentokil PCI** Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: [https://www.rentokil-pestcontrolindia.com](https://www.rentokil-pestcontrolindia.com/) **Job Responsibilities:** **Business Development (Sales)** * Get business as per the approved business plan of the branch * Responsible for sales promotion activities in the assigned territory * Ensure all Sales KPIs are achieved month on month * Identify and follow-up with prospective customers and respond to enquiry calls within specific time period * Maximise conversion of enquiries into orders * Ensure renewals in line with Company Expectations * Keep a close eye on the developments & business opportunities in the assigned territory * Prepare MPG and ensure it’s updated regularly **Customer Service** * Ensure the quality of service delivery * Maintain good liaison with the customers * Prepare reports & submit the same on time to the customers * Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required * Conduct detailed inspection & SRA at client's site * Prepare quotations for the customers through the system * Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers * Set correct Customer expectations with respect to the pest management * Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured * Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners * Share & explain the cos