FieldRepresentativeSchedulingLead

**Job Type:** Regular **Work Location:** Remote - OK - CST _**Overview:**_ **2020 Companies is currently looking for a Scheduling Lead to join our Shared Services Team!** The Scheduling Lead plays a critical role in supporting daily field operations by coordinating schedules, maintaining coverage, and ensuring clear, accurate communication across teams. This position works closely with Scheduling Coordinators, Team Leads, Market Leads, and internal partners to support field representatives and ensure smooth operations in a fast-paced, dynamic environment. The Scheduling Lead helps maintain workflow continuity, proactively addresses scheduling challenges, and supports overall operational efficiency. This role is ideal for someone who is highly organized, detail-oriented, solutions-focused, and enjoys working with people while managing multiple priorities and moving parts throughout the day. **Our Benefits:** * Receive a competitive hourly rate, paid weekly * Work remotely, from home * Health/Dental/Vision benefits * 401K Program with matching * Paid Time Off * Paid Holidays * $30 Mobile Reimbursement * Scholarship opportunities for employees and direct family members * Employee Assistance Program * Leadership Development Program * Employees' special pricing for multiple clients **Job Description:** **Scheduling & Coordination** * Coordinate and manage daily scheduling of field representatives in collaboration with Scheduling Coordinator, Team Leads, and internal teams * Assign, adjust, and maintain schedules to ensure coverage for all required shifts and assignments * Monitor staffing levels and identify scheduling gaps or coverage risks * Proactively address callouts, availability changes, and last-minute adjustments to minimize disruption to operations * Ensure all assigned jobs are scheduled within required timeframes (typically within 48 hours of receipt) * Balance workload distribution based on availability, skill set, location, and client requirements. * Monito