McKesson
Healthcare
FieldReimbursementManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Reimbursement Manager at McKesson. Skills: Reimbursement, Patient Services, Healthcare. Manage assigned territory supporting Reimbursement and Patient services. Provide assistance with patient reimbursement challenges”
What You'll Achieve.
Maximize customer experience; Ensure all customer needs are met; Deliver services based on customer specific preferences; Monitor program performance in accordance with expectations
Industry & Context.
Problem solving skills; Decision-making skills
Must reside in territory, Travel 80% (4 days a week) via automobile or plane, Valid driver's license with a clean driving record/ MVR
What They're Looking For.
Must Have
4+ years of healthcare related reimbursement experience, medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy, Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics, Must have Medicare and commercial insurance coverage experience, Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis, Proven presentation skills and experience, Proven ability to effectively handle multiple priorities and excellent organizational skills, Computer literacy to include PowerPoint and Web Meeting experience
Nice to Have
Previous field experience, Previous experience with specialty pharmacy, Account management experience
What You'll Do.
Manage assigned territory supporting Reimbursement and Patient services
Provide assistance with patient reimbursement challenges
Educate office on Payer landscape and services
Provide on-site and on-demand education for office staff
Educate on Benefit Investigation
Prior Authorization Process
Support Center Services
Reimbursement Support on Case management
billing and coding updates
Responsible for setting up appointments and completing outbound calls
Assist in completing backlog casework
Monitor program performance for physicians and manufacturer representatives
Research and compile provider / manufacturer representative specific information
How You'll Work.
Team & Collaboration
Collaborate with internal program hub support services; Interact via telephone with providers and internal staff; Interface with physicians and manufacturer representatives; Collaborate with case manager
Communication Scope
Presentation skills; Written communication skills; Oral communication skills
Process & Methodology
Project management, Account coordination
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation. **Key Responsibilities:** * Provide on-site and on-demand e
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