McKesson
Healthcare
FieldReimbursementManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Reimbursement Manager at McKesson. Skills: Reimbursement, Patient services, Healthcare, Insurance. Manage assigned territory supporting reimbursement and patient services. Provide assistance with patient reimbursement challenges”
What You'll Achieve.
Ensure all customer needs are met; Maximize the customer experience; Deliver and document benefit investigation outcomes; Relay status reports on a regular basis; Monitor program performance in accordance with expectations
Industry & Context.
Must reside in territory, Must be able to travel 80% (4 days a week) via automobile or plane, Possible long periods of sitting and/or keyboard work, General office demands
What They're Looking For.
Must Have
4+ years of healthcare related reimbursement experience, Medicare and commercial insurance coverage experience, Ability to deliver and document benefit investigation outcomes and relay status reports on a regular basis, Proven presentation skills and experience, Proven ability to effectively handle multiple priorities, Excellent organizational skills, Computer literacy to include PowerPoint and Web Meeting experience, Valid driver's license with a clean driving record/ MVR
Nice to Have
Experience supporting oncology products, Previous field experience, Previous experience with specialty pharmacy, Account management experience
What You'll Do.
Manage assigned territory supporting reimbursement and patient services
Provide assistance with patient reimbursement challenges
Educate office on Payer landscape and services
Build relationships with physician offices and manufacturer representatives
Deliver services based on customer specific preferences
Work independently and collaboratively with internal program hub support
Interact via telephone with providers and internal staff
manufacturer trainings
and educational venues
Relay detailed benefit information and maximize customer experience
and/or account coordination
Provide on-site and on-demand education for office staff
Record activities in FRM CRM daily
Report to manager weekly
Educate on Benefit Investigation
Prior Authorization Process
Support Center Services
Provide Reimbursement Support on Case management
billing and coding updates
Assist in completing backlog casework
Interface with physicians and manufacturer representatives
Monitor program performance for physicians and manufacturer representatives
Research and compile provider / manufacturer representative specific information
Create a facility database on each new provider in FRM CRM
How You'll Work.
Team & Collaboration
Collaborate with internal program hub support services; Collaborate with case manager; Interface with physicians and manufacturer representatives
Communication Scope
Excellent written and oral communication skills
Process & Methodology
Project management, Account coordination
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation. **Key Responsibilities:** * Provide on-site and on-demand e
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