McKesson
Healthcare
FieldReimbursementManager
“Field Reimbursement Manager at McKesson. Skills: Reimbursement, Patient Services, Healthcare, Insurance. Manage assigned territory supporting Reimbursement and Patient services. Provide assistance with patient reimbursement challenges”
What You'll Achieve.
Maximize customer experience; Ensure all customer needs are met; Monitor program performance in accordance with expectations
Industry & Context.
Problem solving skills; Decision-making skills
Must reside in territory: PA, MD, VA, NJ, NY, MA, RI, NH, VT, ME, Must be able to travel 80% (4 days a week) via automobile or plane, Must have a valid driver's license with a clean driving record/ MVR
What They're Looking For.
Must Have
4+ years of healthcare related reimbursement experience, medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy, Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics, Must have Medicare and commercial insurance coverage experience, Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis, Proven presentation skills and experience, Proven ability to effectively handle multiple priorities and excellent organizational skills, Computer literacy to include PowerPoint and Web Meeting experience
Nice to Have
Previous field experience, Previous experience with specialty pharmacy, Account management experience
What You'll Do.
Manage assigned territory supporting Reimbursement and Patient services
Provide assistance with patient reimbursement challenges
Educate office on Payer landscape and services
Build relationships with physician offices and manufacturer representatives
Deliver services based on customer specific preferences
Work independently and collaboratively with internal program hub support
Interact via telephone with providers and internal staff
Manufacturer trainings
and educational training venues
Relay detailed benefit information and maximize customer experience
project management and/or account coordination
Provide on-site and on-demand education for office staff
Record daily activities in FRM CRM
Report to manager weekly
Educate on Benefit Investigation
Prior Authorization Process
Support Center Services
Provide Reimbursement Support on Case management
billing and coding updates
Assist in completing backlog casework
Interface with physicians and manufacturer representatives
Monitor program performance for physicians and manufacturer representatives
Research and compile provider / manufacturer representative specific information
Create a facility database on each new provider in FRM CRM
How You'll Work.
Team & Collaboration
Collaborate with internal program hub support services; Collaborate with case manager
Communication Scope
Oral communication skills; Written communication skills
Process & Methodology
Project management, Account coordination
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