Sunrun
Energy
FieldPerformanceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Performance Technician at Sunrun. Skills: Advanced troubleshooting, Complex service diagnosis, Field performance. Perform advanced troubleshooting. Perform complex service diagnosis”
What You'll Achieve.
Exceed defined goals; Turnaround time; Experience rating; Average dispatches completed
Industry & Context.
Logical decision making; Troubleshooting skills; Problem solve; Exercises good judgment; Escalate problems; Follow up
Ability to transport materials, Ability to work on rooftops, Ability to climb ladders, Ability to work outdoors, Ability to utilize hand functions, Ability to work within safe range, Ability to work and maintain balance, Ability to work in sun, Ability to walk on rafters, Ability to distinguish colors, Ability to work in confined spaces, Ability to hear verbal commands, Ability to work with chemicals
What They're Looking For.
Must Have
3+ years field construction experience, 1+ year solar industry service technician experience, High School diploma, Valid state or local Electrical Journeyman license, Journeyman License/Electrician Certification or equivalent
Nice to Have
PV design experience, PV electrical experience
What You'll Do.
Perform advanced troubleshooting
Perform complex service diagnosis
Train field performance team members
Organize warranty schedule
Lead warranty schedule
Maintain warranty schedule
Organize service schedule
Lead service schedule
Maintain service schedule
Work with Electrical Foreman
Work with Construction Supervisor
Work with Branch Manager
Allocate labor resources
Assist with development
Lead regular meetings
Align field service team
Train field service team
Support training new members
Assist with inspections
Assist with site audits
How You'll Work.
Team & Collaboration
Work with Electrical Foreman; Work with Construction Supervisor; Work with Branch Manager; Assist with training and development; Align and train team; Support new members; Assist teammates
Communication Scope
Verbal communication; Written communication
Full Job Description
At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. Who We Are We’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. **Overview** The Field Performance Technician 3 perform advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Performance team members. The Field Performance Technician 3 must hold an electrical certification per state requirements. ****E****SSENTIAL DUTIES AND RESPONSIBILITIES**** * Organi
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