Sunrun
Home solar and battery
FieldPerformanceTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Performance Technician at Sunrun. Skills: Service and warranty work, Troubleshooting, Customer communication. Manage service and warranty work. Schedule service and warranty work”
What You'll Achieve.
Emphasis on safety; Emphasis on quality; Emphasis on customer satisfaction; Meet deadlines; Meet key metrics
Industry & Context.
Solid logical decision making; Troubleshooting skills; Problem solve in a timely and effective manner; Exercises good judgment; Takes ownership of issues or questions; Escalate problems; Follow up accordingly
Ability to transport materials and equipment, Ability to work on rooftops, Ability to climb ladders, Ability to work in outdoor weather conditions, Ability to utilize hand functions requiring fine motor skills, Ability to work within the safe range of equipment, Ability to work and maintain balance on roofs, Ability to work in the sun, Ability to walk on rafters, roof tiles, and roof shingles, Ability to distinguish colors, Ability to work in confined spaces, Ability to hear verbal commands and warnings, Ability to work with chemicals
What They're Looking For.
Must Have
High School diploma, 1 - 3 years of previous field construction or solar experience, Clean driving record, Ability to pass a driving background check, 21 years of age, Valid driver’s license, Knowledge of the NEC and applicable codes and standards, Computer skills, Electrical/PV Installation Knowledge, Working knowledge of current NEC codes, Ability to interpret single line drawings and PV systems from roof to meter, Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate, Understands interconnection activities, Understands basic construction principles, Adheres to company safety policies and procedures, Ability to identify and report safety hazards, Ability to encourage others to work safely, Ability to establish rapport, Build relationships and loyalty with external and internal customers and coworkers, Remains tactful when communicating, Proven ability to meet deadlines and key metrics, Works independently, Works as a team player, Drives results in a fast paced, team based environment, Willing to assist teammates, Build relationships to achieve company and department goals, Solid logical decision making, Troubleshooting skills, Ability to problem solve in a timely and effective manner, Exercises good judgment, Takes ownership of issues or questions, Escalate problems to the appropriate persons, Follow up accordingly with the customer, Knows when to involve supervisors, Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance), Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance, Ability to climb ladders, Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity, Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching, Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment, Ability to work and maintain balance on roofs and other areas of height, Ability to work in the sun and possibly low light conditions, Ability to walk on rafters, roof tiles, and roof shingles without damage, Ability to distinguish colors such as red, black, yellow, white, green, Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching, Ability to hear verbal commands and warnings, Ability to work with chemicals using appropriate protections
Nice to Have
PV design or PV electrical experience, Valid state or local Electrical Journeyman certification or license
What You'll Do.
Manage service and warranty work
Schedule service and warranty work
Complete service and warranty work
Troubleshoot warranty and service issues
Resolve warranty and service issues
Investigate reported roof leaks
Mitigate reported roof leaks
Communicate with team members
Resolve redline issues
Receive Field Service Dispatches
Update Field Service Dispatches
Complete Field Service Dispatches
Ensure timely communication
Ensure timely completion of service
Ensure timely completion of warranty work
Gain technical skills
How You'll Work.
Team & Collaboration
Work independently; Work as a member of the Performance O&M team; Interact closely with customers; Interact closely with Branch Manager; Interact closely with Senior Electrical Foreman; Interact closely with Construction Supervisor; Interact closely with centralized scheduling Field Service Team; Communicate with Construction Supervisor; Communicate with Engineering Team members; Assist teammates
Communication Scope
Excellent verbal and written communication skills
Full Job Description
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. **Overview** The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.**** ****E****SSENTIAL DUTIES AND RESPONSIBILITIES**** * Troubleshoot and resolve solar electric warranty and service issues that arise with: modules, inverters, moni
Applying for this Field Performance Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Sunrun?
Real rants from real employees. Read before you apply.