COBS Bread
Retail & Hospitality
FieldOperationsTrainer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Operations Trainer at COBS Bread. Skills: Franchise Operations, Training Delivery, Capability Development. Train new Franchisees through development program. Support successors through development program”
What You'll Achieve.
New Franchisees will launch with confidence, culture and business acumen; Successors will step into established bakeries with poise and continuity; Operations team will be equipped with coaching capability and business depth; Across the network, a stronger operators making sharper decisions on sales, profitability, and the customer experience.
Industry & Context.
Valid driver's license, willingness to travel occasionally within the region, Comfortable in the field, in bakeries, and in face-to-face environments
What They're Looking For.
Must Have
Minimum 5+ years of experience in bakery, retail, or franchise operations, At least 2+ years in training, coaching, or capability development capacity, Bachelor's degree/Post-secondary education in Business, Hospitality, or a related field, or equivalent operational and training experience, experience in training, operations, or capability development within franchise, retail, or multi-site environment, Thorough understanding of and experience in franchise operations and bakery-level operation required, Demonstrated facilitation skills with diverse audiences, Ability to learn quickly and translate learning into practical training, Experience working with new business operators or Franchisees, Comfortable in the field, in bakeries, and in face-to-face environments, Valid driver's license and willingness to travel occasionally within the region
What You'll Do.
Train new Franchisees through development program
Support successors through development program
Own capability development for established Franchisees
Design and deliver MSO training
Design and deliver operations team development
Support workshops and labs with facilitation
Collaborate on leadership content
Develop content building skills
Facilitate learning across audiences
Other tasks and projects as assigned
How You'll Work.
Team & Collaboration
Collaborate with the Operational Learning & Engagement Lead on leadership content and cross-business facilitation.
Communication Scope
Demonstrated facilitation skills with diverse audiences
Full Job Description
Great Place To Work Certified™ Best Workplaces™ in Retail & Hospitality 2025 **Field Operations Trainer - Hybrid Remote** Reports to: Learning and Development Manager Annual Salary: $80,000 to $90,000 based on experience Location: Etobicoke, Ontario COBS Bread is looking for a **Field Operations Trainer** to train new Franchisees, to support successors through the fee-based Franchisee training programs, to develop established franchisees and MSOs, and to deliver operations team development. This person must genuinely understand operations, franchising, and the day-to-day reality of running a bakery. They will have the ability to teach new and existing Franchisees with patience and urgency. **What you will be responsible for:** * Train roughly 20 new Franchisees annually through the fee-based Franchisee development program * Support 10+ successors through the structured Franchisee development program * Own ongoing capability development for established Franchisees * Design and deliver structured MSO training for multi-site operators * Design and deliver operations team development, building coaching and people management skills * Support workshops and labs with field facilitation and operational expertise * Collaborate with the Operational Learning & Engagement Lead on leadership content and cross-business facilitation. * Develop content building skills over time, with the ability to design and hand off to designers or build independently. * Facilitate learning across all franchise and field audiences. * Other tasks and projects as assigned. **Requirements** **What you bring to the table:** * Minimum 5+ years of experience in bakery, retail, or franchise operations * At least 2+ years in training, coaching, or capability development capacity * Bachelor's degree/Post-secondary education in Business, Hospitality, or a related field, or equivalent operational and training experience * Strong experience in training, operations, or capability development within franchise,
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