Company
FieldOperationsSupportAssistant
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Operations Support Assistant. Skills: administrative and clerical support, greeting the public, providing general information on services offered, meet and exceed customer expectations, documentation preparation and processing, payment and contract processing, inventory control, accounts payable, customer service. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.. Greeting the public and providing general information o”
What They're Looking For.
Must Have
1 - 2 years of experience in an office clerical or customer service capacity required, Experience working in a customer-focused and fast-paced professional environment required, Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience, Basic mathematics skills required, Good verbal and written communication skills, organizational skills and detail oriented, High level of compassion and integrity, Ability to maintain confidentiality
Nice to Have
MS Office Suite experience preferred
What You'll Do.
Provides administrative and clerical support to a funeral home
crematory or a combination of these facilities.
Greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Prepares death certificates
prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituies
Assists Location Management
Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone
internet and in person
Maintains professional and cooperative relationships with county clerk
medical examiner and physicians
How You'll Work.
Team & Collaboration
Assists Location Management, Sales, Family Service Counselors and payroll as needed; Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
Communication Scope
Good verbal and written communication skills; Communicates client family’s needs promptly and accurately to the appropriate staff member; Responds to customer inquiries via telephone, internet and in person
Full Job Description
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **JOB RESPONSIBILITIES** * Prepares death certificates, prayer cards and related documents * Completes required permits and or certificates * Prepares and processes Veteran’s Paperwork * Prepares marker monument placement paperwork * Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules * Prepares and distributes daily schedules, reports, and documents * Receives and processes payments and contracts * Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers * Orders office supplies * Oversees the processing of installation orders to grounds and maintenance departments * Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to Receptionist * Greets family members and friends * Communicates client family’s needs promptly and accurately to the appropriate staff member * Conveys a sense of concern and empathy with client family members at all times * Responds to customer inquiries via telephone, internet and in person * Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education** * High School or equivalent **Experience** * 1 - 2 years of experience in an office clerical or customer service capacity required * Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** * Working knowledge of office equi
Applying for this Field Operations Support Assistant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.