Transco Rail Services
FieldOperationsSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Operations Supervisor at Transco Rail Services. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage and direct personnel. Carry out supervisory responsibilities”
What You'll Achieve.
productive and efficient car repair operations; achieving business expectations; meeting production demands; reducing repair turnaround time; increasing customer satisfaction; meeting productivity needs; meeting performance expectations; achieving appropriate work-life balance; meeting customer needs; ensuring regulatory compliance; ensuring customer expectations are maintained; returning cars to service timely; communicating site level operational and financial performance; ensuring site expectations are clearly identified; ensuring individual needs are clearly identified; ensuring all employees are aligned; maintaining/establishing visual management processes; accuracy in billing and reporting; meet productivity targets
Industry & Context.
resolving problems; problem-solving and decision-making abilities
Must be able to traverse the operations facility, Prolonged periods sitting at a desk and working on a computer, Must be able to lift up to 15 pounds at a time, Ability to work extended hours when needed
What They're Looking For.
Must Have
High School diploma or equivalent required, Proven experience in a supervisory or managerial role, preferably in a field operations or car repair environment, leadership and team management skills, Excellent communication and interpersonal skills, Commitment to fostering a culture of safety and quality, Proficiency in safety and quality management practices, Ability to manage performance goals and meet productivity targets, Experience in recruitment, training, and employee development, Competence in reporting, KPI tracking, and financial management, Knowledge of continuous improvement methodologies and visual management processes, customer service orientation, Billing and financial reporting experience, Detail-oriented and highly organized, Ability to balance multiple priorities and meet deadlines, problem-solving and decision-making abilities
Nice to Have
Bachelor’s Degree or some college preferred
What You'll Do.
Manage and direct personnel
Carry out supervisory responsibilities
Lead the team and foster culture
Support Safety and Quality initiatives
Conduct daily site walks
Meet or exceed site performance goals
Maintain adequate staffing levels
Manage employee work schedules
Participate in Safety and Quality audits
Maintain car repair status reports
Complete weekly report and KPI tracking
Lead a daily team huddle
Support continuous improvement initiatives
Identify employee training needs
Ensure all billing is reported timely
Complete new hire onboarding process
How You'll Work.
Team & Collaboration
unifies a talented workforce with strategic plans; alignment with company's strategic plan; alignment with departmental goals; alignment with customer needs; alignment with car repair plans and priorities; coordinating resolution with appropriate resources; supporting employee development
Communication Scope
communication skills for updating customers and management; Ability to maintain a presence and address customer concerns
Full Job Description
Transco Rail Services As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Transco Rail Services, along with Union Tank Car Company (UTLX) and Procor, delivers full‑service railcar repair and maintenance through a broad North American network of fixed shops and mobile field service teams. Serving freight and tank car fleets across multiple industries, we are committed to safety, compliance, quality, and reliable service. **Position Summary:** The Field Operations Supervisor role is to provide value driven customer service by ensuring productive and efficient car repair operations at a site level. In addition, the Field Operation Supervisor unifies a talented workforce with strategic plans for achieving business expectations and meeting production demands set forth in partnership with the customer(s). **Supervisor Responsibilities:** Manages and directs personnel. Is responsible for the overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Essential Functions:** * Lead the team and foster a culture centered on Safety and Quality. * Actively Supports Safety and Quality initiatives, such as safety reviews, compliance training, and quality checks. * Maintain appropriate presence with team and customer by conducting daily site walks to monitor progress, address issues and ensure compliance with safety standards. * Meets or e
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