Via
public transportation
FieldOperationsManager
“Field Operations Manager at Via. Run daily onsite operations. Ensure operations run smoothly”
What You'll Achieve.
continuously excellent and dependable service; enhance efficiency; rider experience; high-quality service; support growth
Industry & Context.
problem-solve issues; think long term about solutions; diagnose problems; implement solutions
fully in-person position, onsite 4-5 days per week
What They're Looking For.
Must Have
Operationally experienced, background in people management, logistics, customer service, process-oriented work, Relationship oriented, clear communication, follow-through, Hands-on and proactive, Tactical and strategic, problem-solve issues, think long term about solutions, Mission driven
What You'll Do.
Run daily onsite operations
Ensure operations run smoothly
Make real-time decisions
Guide and support drivers
Turn feedback into improvements
Use data and technology
Act as operational bridge
How You'll Work.
Team & Collaboration
collaborating with internal teams; school partners, drivers, and Via central teams
Communication Scope
clear communication
Applying for this Field Operations Manager role?
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