Via
public transportation
FieldOperationsManager
“Field Operations Manager at Via. Run the daily onsite operations. Make informed, real-time decisions”
What You'll Achieve.
continuously elevate the student, district, and driver experience; ensure continuously excellent and dependable service; enhance efficiency and rider experience; deliver high-quality service and support growth
Industry & Context.
solving problems where they happen; problem-solve issues as they come up
onsite 4-5 days per week
What They're Looking For.
Must Have
Operationally experienced, background in people management, logistics, customer service, process-oriented work, Relationship oriented, clear communication, follow-through, Hands-on and proactive, Tactical and strategic, Mission driven
What You'll Do.
Run the daily onsite operations
Guide and support drivers
Turn student and district feedback into tangible improvements
Use data and technology to understand service performance
Act as a key operational bridge
How You'll Work.
Team & Collaboration
collaborating with internal teams; bridge between school partners, drivers, and Via central teams
Communication Scope
clear communication
Applying for this Field Operations Manager role?
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ANONYMOUS · UNFILTERED
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