Ecolab
Pest Elimination
FieldOperationsManager
“Field Operations Manager at Ecolab. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Develop and lead a team of Service Specialists. Provide pest detection, elimination, and prevention solutions”
What You'll Achieve.
Ensure service excellence; Pursue sales opportunities; Achieve financial and service delivery goals; Drive district profitability
Industry & Context.
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
Field-based position, May require travel in and around the surrounding area, Ability to work overnight shifts as needed, Ability to obtain required pest certification and/or business licensing pursuant to state/local law, Requires a current and valid Driver’s License, Ecolab conducts a background check on all candidates who receive a job offer, Requires a drug test including THC for all candidates who receive a job offer, Immigration sponsorship not available for this role, Lifting/pushing/pulling/carrying up to 50 pounds chest high, Wearing and using a respirator, Working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions, Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing, Drive a company vehicle as required, Pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle, May require additional background screens and/or drug/alcohol testing for customer credentialing, May require full vaccination for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested and approved
What They're Looking For.
Must Have
High School diploma or equivalent, 3 years of field support or service-related industry experience, Ability to work overnight shifts as needed, Ability to obtain required pest certification and/or business licensing pursuant to state/local law, Current and valid Driver’s License, Must pass a background check, Must pass a drug test including THC
Nice to Have
Bachelor’s Degree, 3 years supervisory or team leadership experience in a field support or service-related industry, Proven record of meeting customer needs, quality service delivery and meeting business objectives, Exceptional communication and organization skills with aptitude to implement change initiatives, Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment, Prior experience in value added sales and/or new account generation, Prior budget and P&L responsibilities, Bi-lingual – English and Spanish
What You'll Do.
Develop and lead a team of Service Specialists
Provide pest detection
and prevention solutions
Lead district initial services
Ensure service excellence
Pursue sales opportunities
Perform quality assurance visits
Lead a team of 8-10 Service Specialists responsible for day and night route management
Ensure service excellence and compliance with applicable regulations / laws
Take an active role in hiring
and developing associates
Ensure your team of service specialists achieves their financial and service delivery goals
Pursue sales and new business opportunities
Coordinate initial services
Build and maintain customer relationships within the market
Be a champion of safety and ensure your team upholds safety practices and values
How You'll Work.
Team & Collaboration
Lead a team of Service Specialists; Develop associates to become the next leaders at Ecolab; Ensure your team upholds safety practices and values
Communication Scope
Exceptional communication skills
Process & Methodology
route management
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