GiveDirectly
FieldOfficer
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optimal for Entry candidates.
“Field Officer at GiveDirectly. Skills: Community engagement, Data collection, Accurate record-keeping, Clear communication, Ethical conduct. Conducting household census surveys. Enrolling eligible recipients”
What You'll Achieve.
Ensure that every household we work with is set up to access their transfers safely and confidently; Ensure that at least one member of each enrolled household is able and ready to operate a phone to access their cash transfer; Inform programme improvements
Industry & Context.
Comfortable working in rural and sometimes remote environments, Walking long distances, Working in varying weather conditions
What They're Looking For.
Must Have
Diploma or degree in social sciences, development studies, community development, or a related field, High level of personal integrity and a commitment to accuracy, honesty, and ethical conduct in all aspects of work, Comfortable working in rural and sometimes remote environments, including walking long distances and working in varying weather conditions, Ability to work independently and as part of a team, with good time management and the ability to meet daily targets, Alignment with GiveDirectly's values and a genuine commitment to the organisation's mission of putting resources directly in the hands of people living in poverty
Nice to Have
1 to 2 years of experience in a field-based, data collection, community engagement, or call centre role, Experience conducting household surveys or community-level data collection, Research experience is an added advantage, Experience working in a call centre or remote support environment particularly where this involves communicating with vulnerable or low-income populations, Proficiency in using smartphones or tablets for data collection, with experience using platforms such as SurveyCTO, ODK, or similar tools being desirable, Verbal communication skills in Chichewa and additional local languages are an advantage
What You'll Do.
Conducting household census surveys
Enrolling eligible recipients
Explaining the programme clearly and accurately
Ensuring that every household we work with is set up to access their transfers safely and confidently
Meeting with community leaders
and relevant stakeholders
Coordinating with team members to ensure complete coverage of assigned areas
Conducting detailed census surveys with all households
Identifying and documenting ineligible households
Explaining GiveDirectly's programme clearly
and accessibly to eligible households
Communicating safety and readiness information to recipients
Ensuring that at least one member of each enrolled household is able and ready to operate a phone to access their cash transfer
Collecting beneficiary stories and testimonials from recipients
Acting as a feedback channel between the community and GiveDirectly
Strictly observing GiveDirectly's Safeguarding Policy and reporting procedures
Treating all recipients with dignity
Complying with all GiveDirectly policies
and ethical standards
How You'll Work.
Team & Collaboration
Coordinate with team members to ensure complete coverage of assigned areas; Surfacing concerns, questions, or observations from recipients to your supervisor to inform programme improvements; Ability to work as part of a team
Communication Scope
Explaining the programme clearly, honestly, and accessibly; Communicating safety and readiness information; Verbal communication skills in Chichewa and additional local languages are an advantage
Full Job Description
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit! Field Office: Zomba Implementation District: Phalombe Role Overview The Field Officer is a front-line role at the heart of GiveDirectly Malawi's programme delivery. Field Officers are responsible for conducting household census surveys, enrolling eligible recipients, explaining the programme clearly and accurately, and ensuring that every household we work with is set up to access their transfers safely and confidently. This is an entry-level role suited to motivated individuals who are comfortable working in rural communities, have strong interpersonal skills, and take pride in the accuracy and integrity of their work. Field Officers are often the first and most consistent point of contact that recipients have with GiveDirectly, and the quality of that interaction directly shapes the impact of our programme Key Responsibilities Community Engagement Meet with community leaders, local guides, and relevant stakeholders to understand community boundaries, structures, and any sensitivities before beginning household visits. Coordinate with team members to ensure complete coverage of assigned areas, visiting every household in the community or town in a systematic and thorough manner. Conduct detailed census surveys with all households, capturing accurate and complete data in line with GiveDirectly's data collection protocols
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