Otis

FieldExecutive-Service

Kolkata, West Bengal, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Field Executive- Service at Otis. Carry out 100% of elevator maintenance and service visits. Work within defined geographical area / territory”

What You'll Achieve.

aiming to achieve first time fix; achieve continual operation; Reducing the number of call back in the given area

What They're Looking For.

Must Have

Diploma in Electrical/ Mechanical, 2-4 Years of experience in Elevator Industry

What You'll Do.

Carry out 100% of elevator maintenance and service visits

Work within defined geographical area / territory

Respond proactively and quickly to fix breakdowns

Carry out minor repairs to achieve continual operation

Liaise directly with the customer while on site

Regular maintenance of Equipment

Prompt action on the callbacks

Comply with FPA and EH&S standards

Reducing the number of call back in the given area

Monitor equipment and repair schedule

Build customer rapport

Look for potential T- order if any

Responsible for handling 100 – 120 units

Full Job Description

**Date Posted:** 2026-05-13 **Country:** India **Location:** Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India **Job Title** **Field Executive- Service** **Role Overview** Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located **in Kolkata, WB.** Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. **_On a typical day you will:_** * Carry out 100% of the elevator maintenance and service visits of the units within your territory * Work within your defined geographical area / territory, managing the portfolio of elevators within it * Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix * Carry out minor repairs to achieve continual operation * Liaise directly with the customer while on site to build a good working relationship **1**) Regular maintenance of Equipment. **2) **Prompt action on the callbacks./ Troubleshooting. **3) **Comply with FPA and EH&S standards. **4) **Reducing the number of call back in the given area. **5) **Monitor equipment and repair schedule **6) **Build customer rapport. **7) **Look for potential T- order if any. **8) **Would be responsible for handling 100 – 120 units. **Education:** Diploma in Electrical/ Mechanical **Work Experience:** 2-4 Years of experience in Elevator Industry We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and ser

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