Otis
FieldExecutive-Service
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Executive- Service at Otis. Carry out 100% of elevator maintenance and service visits. Work within defined geographical area / territory”
What You'll Achieve.
aiming to achieve first time fix; achieve continual operation; Reducing the number of call back in the given area
What They're Looking For.
Must Have
Diploma in Electrical/ Mechanical, 2-4 Years of experience in Elevator Industry
What You'll Do.
Carry out 100% of elevator maintenance and service visits
Work within defined geographical area / territory
Respond proactively and quickly to fix breakdowns
Carry out minor repairs to achieve continual operation
Liaise directly with the customer while on site
Regular maintenance of Equipment
Prompt action on the callbacks
Comply with FPA and EH&S standards
Reducing the number of call back in the given area
Monitor equipment and repair schedule
Build customer rapport
Look for potential T- order if any
Responsible for handling 100 – 120 units
Full Job Description
**Date Posted:** 2026-05-13 **Country:** India **Location:** Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP & GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, India **Job Title** **Field Executive- Service** **Role Overview** Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located **in Kolkata, WB.** Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. **_On a typical day you will:_** * Carry out 100% of the elevator maintenance and service visits of the units within your territory * Work within your defined geographical area / territory, managing the portfolio of elevators within it * Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix * Carry out minor repairs to achieve continual operation * Liaise directly with the customer while on site to build a good working relationship **1**) Regular maintenance of Equipment. **2) **Prompt action on the callbacks./ Troubleshooting. **3) **Comply with FPA and EH&S standards. **4) **Reducing the number of call back in the given area. **5) **Monitor equipment and repair schedule **6) **Build customer rapport. **7) **Look for potential T- order if any. **8) **Would be responsible for handling 100 – 120 units. **Education:** Diploma in Electrical/ Mechanical **Work Experience:** 2-4 Years of experience in Elevator Industry We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and ser
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