FieldEngineeringSpecialist-CoreLab

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. Roche Support Network offers an exciting opportunity for individuals who are passionate about problem-solving. As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care. **The Opportunity:** Roche Support Network is dedicated to providing exceptional support to customers. As a Field Engineering Specialist: * You will travel and showcase your expertise in technical repair and installation for Roche assigned product lines. * You will offer valuable service to laboratory customers in your assigned territory. * The role involves routine technical support, on-site service, repair, and installation of Roche products. * You will serve as a customer contact for technical and service-related issues and perform preventative maintenance. * The position requires diagnosing and resolving mechanical, hardware, software, and system failures. * You will document all activities, contribute to quality improvement, and focus on maximizing customer