Coretelligent

Technology

FieldEngineerII

$70–90k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Field Engineer II at Coretelligent. Skills: Onsite support, Client communication, IT infrastructure. Communicate with clients onsite. Resolve technical issues”

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Problem-solving

Eligibility Requirements

On-call rotation, After hours work

What They're Looking For.

Must Have

3+ years related work experience, Proficient in Azure Environments, Proficient in O365 Administration, Ability to multi-task, Ability to work fast-paced, Ability to adhere to process, Customer focused, Willing to provide white glove service

What You'll Do.

Communicate with clients onsite

Resolve technical issues

Assist clients with connectivity

Assist clients with printing

Assist clients with customization

Assist clients with user profile

Assist clients with applications

Provide Microsoft Office troubleshooting

Provide Mobile Device troubleshooting

Troubleshoot backup solutions

Troubleshoot mail-flow

Troubleshoot Exchange DAG

Perform bulk operations

Troubleshoot DHCP servers

Troubleshoot local DNS

Troubleshoot external name resolution

Troubleshoot AD replication

Perform after hours work

How You'll Work.

Team & Collaboration

Client locations

Communication Scope

Client communication

Full Job Description

**Candidate MUST be located in, near or within commutable distance of the Boston Area** At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence. Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust. We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here What We’re Looking For As a Client Support Engineer II at Coretelligent, you’ll combine your technical expertise with outstanding customer service to provide onsite support to our diverse and dynamic client base. This onsite role will have you traveling to local client locations throughout the Greater Boston area and working closely with clients at all levels, including executives. The ideal candidate will have a solid technical background, excellent troubleshooting skills, and a proactive approach to problem-solving. This role will involve providing both onsite and remote IT support to our clients, handling a broad range of technologies including Windows operating systems, networking, Microsoft 365, Azure, and server infrastructure. As a Level 2 Engineer, you will provide onsite for a broad range of technical issues, ensure seamless customer communications, and contribute to maintaining a high standard of ‘white glove’ service for clients. T

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