Coretelligent
Technology
FieldEngineerII
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Engineer II at Coretelligent. Skills: Onsite support, Client communication, IT infrastructure. Communicate with clients onsite. Resolve technical issues”
Industry & Context.
Troubleshooting; Problem-solving
On-call rotation, After hours work
What They're Looking For.
Must Have
3+ years related work experience, Proficient in Azure Environments, Proficient in O365 Administration, Ability to multi-task, Ability to work fast-paced, Ability to adhere to process, Customer focused, Willing to provide white glove service
What You'll Do.
Communicate with clients onsite
Resolve technical issues
Assist clients with connectivity
Assist clients with printing
Assist clients with customization
Assist clients with user profile
Assist clients with applications
Provide Microsoft Office troubleshooting
Provide Mobile Device troubleshooting
Troubleshoot backup solutions
Troubleshoot mail-flow
Troubleshoot Exchange DAG
Perform bulk operations
Troubleshoot DHCP servers
Troubleshoot local DNS
Troubleshoot external name resolution
Troubleshoot AD replication
Perform after hours work
How You'll Work.
Team & Collaboration
Client locations
Communication Scope
Client communication
Full Job Description
**Candidate MUST be located in, near or within commutable distance of the Boston Area** At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence. Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust. We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here What We’re Looking For As a Client Support Engineer II at Coretelligent, you’ll combine your technical expertise with outstanding customer service to provide onsite support to our diverse and dynamic client base. This onsite role will have you traveling to local client locations throughout the Greater Boston area and working closely with clients at all levels, including executives. The ideal candidate will have a solid technical background, excellent troubleshooting skills, and a proactive approach to problem-solving. This role will involve providing both onsite and remote IT support to our clients, handling a broad range of technologies including Windows operating systems, networking, Microsoft 365, Azure, and server infrastructure. As a Level 2 Engineer, you will provide onsite for a broad range of technical issues, ensure seamless customer communications, and contribute to maintaining a high standard of ‘white glove’ service for clients. T
Applying for this Field Engineer II role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Coretelligent?
Real rants from real employees. Read before you apply.