CaptiveAire
HVAC
FieldEngineer
Neural analysis suggests this role is
optimal for Entry candidates.
“Field Engineer at CaptiveAire. Skills: engineering support, troubleshooting, application engineering. engineering support for sales team. assisting with construction management”
Industry & Context.
problem solving; problem solve; troubleshooting issues with existing and newly installed equipment; handling complex troubleshooting issues
frequent travel to job sites throughout a specific territory, travel required, Must be able to travel for training
What They're Looking For.
Must Have
0-5 yrs experience, FE Exam completion in area of study for engineering graduates within 6 months of employment, Must be a “go getter”, Must be able to travel for training
Nice to Have
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum, Hands on, technical internship/co-op experience, HVAC and/or electrical experience
What You'll Do.
engineering support for sales team
assisting with construction management
after-sales field support
supporting installations and equipment start ups
handling complex troubleshooting issues
customer service and coordination
data analysis and remote troubleshooting using building management system
troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
maintain expert level knowledge of all CaptiveAire products
work closely with engineering team
local sales team and customers to help find best outcomes on installed jobs
on site for construction trade coordination meetings and startups to ensure a good outcome
review and analyze data gathered from installed equipment in order to make product improvements
utilizing our CASLink remote monitoring system
use mechanical building design knowledge to review applications for customers and suggest improvements in operation
perform 3rd party training for outside contractors on CaptiveAire products
provide reports to Regional Manager as well as other teams on customer feedback/challenges
product improvements/issues
How You'll Work.
Team & Collaboration
work closely with engineering team, service team, local sales team and customers; coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service; on site for construction trade coordination meetings
Communication Scope
communication skills a must
Full Job Description
Position Summary: The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Eagan. The position will include both field and office work. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc. Why Work for CaptiveAire? Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos What our employees have to say: I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success. There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between. One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the
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