FieldClaimsSpecialistII,MaterialDamage

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-JJ1 #LI-Remote **Job Description Summary** Do you have the ability to communicate compassionately and effectively to resolve insurance claims? If so, and if you’d thrive in a fast-paced environment, where your professional growth and development is both encouraged and supported, we want to know more about you! As a Field Claims Specialist, you’ll investigate, evaluate and resolve material/physical damage of a moderate to severe nature. We’ll count on you to promote and provide exceptional customer service. You’ll be responsible for handling claims according to prescribed authorization and claims best practices. ******Job Description****** **Key Responsibilities:** * Deals with all assigned claims, promptly and efficiently, with little or no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service. * Determines proper policy coverages and applies best claims practices to conclude assigned cases according to company guidelines. * Opens, closes and adjusts reserves in accordance with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary in alignment with Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures. * Maintains current knowledge of insurance and applicable product/services; court decisions which may