Roche
Healthcare
FieldApplicationsSpecialist-TD
Neural analysis suggests this role is
optimal for Mid candidates.
“Field Applications Specialist- TD at Roche. Skills: Applications Support, Customer Training, Problem Solving. Act as primary liaison/customer representative. Provide on-site advisory customer support”
What You'll Achieve.
increased sales revenue
Industry & Context.
problem solving; independent analysis; independent judgment and discretion
90% travel is expected, reside in Phoenix, AZ or within 50 miles on Phoenix
What They're Looking For.
Must Have
3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems
Nice to Have
Histology, Immunohistochemistry, Histology Laboratory Operations, Information Technology, Computer Science, Roche products, customer consultative skills, advanced scientific knowledge, exceptional customer engagement, ability to foster customer relationships
What You'll Do.
Act as primary liaison/customer representative
Provide on-site advisory customer support
Conduct customer training on Roche solutions
Analyze customer needs and issues
Identify opportunities for new system consumables
Maintain and improve quality system
How You'll Work.
Communication Scope
Effective written and verbal communication skills
Process & Methodology
project management experience
Full Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position A healthier future is what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. The Roche Support Network offers an exciting opportunity for individuals who are passionate about problem solving. As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care. **The Opportunity** The Roche Support Network is dedicated to providing exceptional support to customers. As a Field Applications Specialist you will: * Acting as the primary liaison/customer representative throughout the implementation process and future histology application support, Includes planning and coordination for the implementation and customer training, as well as problem-solving issues that arise for customers throughout the life cycle of the solution. * Provide highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the implementation of Roche Tissue instrumentation and tailored customer training on our Roche solutions to meet customer needs based on an individualized assessment of the customer’s perso
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