FieldApplicationsScientist

At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness. We are seeking an experienced Field Applications Scientist who will play a pivotal role supporting our growing customer base in the Mid-Atlantic Region. This is an incredible opportunity for someone who is passionate about seeing customer success and winning for the company. We are looking for candidates with a solid background in NGS sample and library prep workflows as well as cell biology. The hired candidate will need to be physically located in the territory and be willing to travel frequently to customer sites. This role will report to the Manager, Field Applications, East AMR and will be a remote role supporting our Mid-Atlantic customers. If you possess the following and want to make a meaningful impact, we invite you to explore this role. Essential Functions and Responsibilities: Frequently traveling to the customer site is required Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments Supporting commercial team and customers in their technical applications and providing product training Displaying professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites Working independently on significant and unique issues requiring collaboration with key decision-makers and senior managers across the organization which may impact future products, concepts, and technologies Assisting sal