TrellisWare Technologies
Technology
FieldApplicationsEngineer–SpecialPrograms
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Applications Engineer – Special Programs at TrellisWare Technologies. Skills: Wireless communications, Algorithms, Waveforms, Communications systems. Serve as technical point of contact. Support capture of new business”
What You'll Achieve.
Maximize product effectiveness; Generate new applications; Successful outcome of deliverables
Industry & Context.
Problem-solving skills; Troubleshooting
Travel 50-75%, Domestic travel, International travel, Physical demands
What They're Looking For.
Must Have
U. S. Citizenship Required, Active Secret security clearance, U. S. passport
Nice to Have
Ability to obtain security clearance
What You'll Do.
Serve as technical point of contact
Support capture of new business
Support ongoing customer relationships
Provide technical expertise
Advise customer integration projects
Perform customer integration projects
Give new product demonstrations
Give capability demonstrations
Provide on-site subject matter expertise
Collaborate with end users
Collaborate with vendors
Collaborate with product development team
Maximize product effectiveness
Generate new applications for products
Identify customer needs
Identify customer requirements
Advise internal teams
Provide Voice of Customer input
Capture customer expectations
Capture customer preferences
Capture customer aversions
Communicate needed feature changes
Communicate needed updates
Communicate customer issues
Communicate customer feedback
Provide workaround solutions
Provide lessons learned
Clarify customer expectations
Help develop products
Help design documentation
Help develop documentation
Provide consultation to sales
Provide consultation to business development
Support business development
Conduct field demonstrations
Conduct product training
Integrate with 3rd party accessories
Integrate with applications
Craft technical presentations
Deliver technical presentations
Provide pre-sales support
Provide post-sales support
Provide customer support
Provide custom-tailored solutions
Adapt standard product offerings
Provide input on implementation
Provide guidance on implementation
Provide technical support
Help customers understand features
Identify risks in fielded products
Identify risks in products under development
Communicate issues and feedback
Communicate successful integrations
Communicate unsuccessful integrations
Communicate product operability
How You'll Work.
Team & Collaboration
Internal product development team; Product Management Team; TrellisWare Teams
Communication Scope
Technical presentations; Product demonstrations
Full Job Description
TrellisWare launched in 2000 with an innovative culture striving to push technological boundaries in the area of wireless communications. We are now a worldwide leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions. At TrellisWare, we connect passion with purpose and together we make an impact- on our careers, our company, and the world. And you can too. If you love to innovate and collaborate in a dynamic environment where boundaries are being pushed, you belong at TrellisWare. Where the opportunity to serve is not a challenge but a gift. Where you’re never going alone. Because there’s too much at stake to go solo. Our Business Development Team is seeking a Field Applications Engineer (FAE). You would serve as a primary technical point of contact for TrellisWare’s customers. In support of the Business Development Team and the overall business growth of TrellisWare, the FAE supports capture of new business and ongoing customer relationships by providing technical expertise to include advising and/or performing customer integration projects, giving new product and capability demonstrations, and providing on-site subject matter expertise during large-scale field exercises. This position collaborates with end users, vendors, and our internal product development team to maximize product effectiveness and generate new applications for TrellisWare products. In addition to understanding what the customer explicitly request, the FAE will also identify needs and requirements that the customers themselves may not have recognized, and will provide solutions. In addition to customer-facing duties, the FAE advises internal TrellisWare teams such as product development and engineering about industry trends and customer needs that may lead to product enhancements or new product development. The FAE provides Voice of the Customer (VoC) inputs based on field experience and customer f
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