TrellisWare Technologies

Technology

FieldApplicationsEngineerSpecialPrograms

$145–195k ~AI est. Virginia, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Field Applications Engineer – Special Programs at TrellisWare Technologies. Skills: Wireless communications, Algorithms, Waveforms, Communications systems. Serve as technical point of contact. Support capture of new business”

What You'll Achieve.

Maximize product effectiveness; Generate new applications; Successful outcome of deliverables

Industry & Context.

Technology
Problems you'll solve

Problem-solving skills; Troubleshooting

Eligibility Requirements

Travel 50-75%, Domestic travel, International travel, Physical demands

What They're Looking For.

Must Have

U. S. Citizenship Required, Active Secret security clearance, U. S. passport

Nice to Have

Ability to obtain security clearance

What You'll Do.

Serve as technical point of contact

Support capture of new business

Support ongoing customer relationships

Provide technical expertise

Advise customer integration projects

Perform customer integration projects

Give new product demonstrations

Give capability demonstrations

Provide on-site subject matter expertise

Collaborate with end users

Collaborate with vendors

Collaborate with product development team

Maximize product effectiveness

Generate new applications for products

Identify customer needs

Identify customer requirements

Advise internal teams

Provide Voice of Customer input

Capture customer expectations

Capture customer preferences

Capture customer aversions

Communicate needed feature changes

Communicate needed updates

Communicate customer issues

Communicate customer feedback

Provide workaround solutions

Provide lessons learned

Clarify customer expectations

Help develop products

Help design documentation

Help develop documentation

Provide consultation to sales

Provide consultation to business development

Support business development

Conduct field demonstrations

Conduct product training

Integrate with 3rd party accessories

Integrate with applications

Craft technical presentations

Deliver technical presentations

Provide pre-sales support

Provide post-sales support

Provide customer support

Provide custom-tailored solutions

Adapt standard product offerings

Provide input on implementation

Provide guidance on implementation

Provide technical support

Help customers understand features

Identify risks in fielded products

Identify risks in products under development

Communicate issues and feedback

Communicate successful integrations

Communicate unsuccessful integrations

Communicate product operability

How You'll Work.

Team & Collaboration

Internal product development team; Product Management Team; TrellisWare Teams

Communication Scope

Technical presentations; Product demonstrations

Full Job Description

TrellisWare launched in 2000 with an innovative culture striving to push technological boundaries in the area of wireless communications. We are now a worldwide leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions. At TrellisWare, we connect passion with purpose and together we make an impact- on our careers, our company, and the world. And you can too. If you love to innovate and collaborate in a dynamic environment where boundaries are being pushed, you belong at TrellisWare. Where the opportunity to serve is not a challenge but a gift. Where you’re never going alone. Because there’s too much at stake to go solo. Our Business Development Team is seeking a Field Applications Engineer (FAE). You would serve as a primary technical point of contact for TrellisWare’s customers. In support of the Business Development Team and the overall business growth of TrellisWare, the FAE supports capture of new business and ongoing customer relationships by providing technical expertise to include advising and/or performing customer integration projects, giving new product and capability demonstrations, and providing on-site subject matter expertise during large-scale field exercises. This position collaborates with end users, vendors, and our internal product development team to maximize product effectiveness and generate new applications for TrellisWare products. In addition to understanding what the customer explicitly request, the FAE will also identify needs and requirements that the customers themselves may not have recognized, and will provide solutions. In addition to customer-facing duties, the FAE advises internal TrellisWare teams such as product development and engineering about industry trends and customer needs that may lead to product enhancements or new product development. The FAE provides Voice of the Customer (VoC) inputs based on field experience and customer f

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