Nethermind
blockchain
FieldApplicationEngineer-Italy/Iberia
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Application Engineer - Italy / Iberia at Nethermind. Skills: Field application engineering, Technical troubleshooting, Customer support. Support technical demos. Install, configure, test, and troubleshoot demo systems”
What You'll Achieve.
Support successful demos; Understand customer technical requirements; Create customer-facing technical documentation; Identify repeatable field issues; Help engineering prioritize fixes; Reliable demo and pilot support; Company seen as technically competent; Company seen as responsive; Strong field feedback loop
Industry & Context.
Troubleshoot technical problems
Willingness to travel frequently, Travel between Bergamo, Zaragoza, and customer sites
What They're Looking For.
Must Have
Field application engineering, Field service engineering, Vending machine support, Payment terminal support, Retail automation, Kiosks, Industrial IoT, Hardware-plus-software deployment, Machine integration, Technical customer success for physical products, Ability to troubleshoot technical problems in front of customers, Ability to explain technical concepts clearly, Comfort with machines, devices, wiring, networking, logs, configuration, and field debugging, English, Experience with vending machine systems, payment terminals, telemetry, POS, kiosks, or retail automation, Experience supporting pilots or demos for industrial or retail technology products, Experience with Linux devices, networking, sensors, edge devices, or cloud-connected hardware, Experience working with both engineers and commercial teams
Nice to Have
Italian, Spanish
What You'll Do.
Support technical demos
and troubleshoot demo systems
Support pilot deployments
Diagnose field issues
Help customers understand technical requirements
Collect structured feedback
Create installation guides
Create troubleshooting guides
Create customer technical notes
Support pilot rollouts
Support hardware testing
Support software validation
Support demo preparation
How You'll Work.
Team & Collaboration
Work with engineering teams; Work with commercial teams
Communication Scope
Explain technical concepts clearly
Full Job Description
About Nethermind Nethermind is a blockchain research and software engineering company building high-performance infrastructure, security tooling, and cryptographic systems across the Ethereum ecosystem and beyond. We work closely with protocol teams, L2s, and ZK projects to help design, review, and secure cutting-edge decentralized systems. We are looking for a Field Application Engineer to support customer demos, pilot deployments, technical troubleshooting, and partner-facing engineering work. This is a customer-facing technical role. You will help make sure demos work, pilots are supported, field issues are understood, and customer feedback reaches the engineering team quickly. Responsibilities: - Support technical demos with customers, operators, partners, and investors. - Install, configure, test, and troubleshoot demo systems and pilot deployments. - Travel between Bergamo, Zaragoza, and customer sites as needed. - Work with engineering teams to diagnose field issues - Help customers understand technical requirements and deployment steps. - Collect structured feedback from customers and partners. - Create installation guides, troubleshooting guides, FAQs, and customer technical notes. - Support pilot rollouts, hardware testing, software validation, and demo preparation. Requirements: Experience in at least one of the following: - Field application engineering - Field service engineering - Vending machine support - Payment terminal support - Retail automation - Kiosks - Industrial IoT - Hardware-plus-software deployment - Machine integration - Technical customer success for physical products - Ability to troubleshoot technical problems in front of customers. - Ability to explain technical concepts clearly. - Comfort with machines, devices, wiring, networking, logs, configuration, and field debugging. - English required. - Italian and/or Spanish strongly preferred. - Willingness to travel frequently. Must Haves: - Experience with vending machine systems,
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