ASSPL
Fulfillment Operations Management, Program Management, Logistics
FieldACESManager,UFF/SSD
Neural analysis suggests this role is
optimal for Manager candidates.
“Field ACES Manager, UFF/SSD at ASSPL. Skills: Continuous improvement, Process standardization, Quality management, Project management. Drive quality metrics. Examine process indicators”
What You'll Achieve.
Boost UTR operations; Boost Dispatch operations; Verify sustained impact; Validate results; Ensure control plans followed; Mitigate risks; Optimize trade-offs; Quantify benefits
Industry & Context.
Root cause analysis; Problem-solving; Process thinking
What They're Looking For.
Must Have
3+ years program management experience, 3+ years cross-functional experience, 3+ years process improvement experience, Advanced Excel knowledge, Advanced SQL knowledge, Define program requirements, Use data for improvements
Nice to Have
3+ years end to end delivery, Communicate results to senior leadership, 3+ years driving process improvements, Stakeholder management experience, Deal with multiple stakeholders, Build processes, Project management experience, Schedule management experience
What You'll Do.
Drive quality metrics
Examine process indicators
Identify process improvement opportunities
Conduct root cause analysis
Develop corrective action plans
Facilitate ACES strategy execution
Establish site-level audits
Execute site-level audits
Identify improvement initiatives
Develop improvement initiatives
Implement improvement initiatives
Lead Lean Six Sigma projects
Support Lean Six Sigma projects
Drive process adherence
Conduct calibration audits
Deploy audit calendars
Calibrate with Operations
Partner with stakeholders
Validate audit results
Ensure control plans are followed
Maintain open communication
Facilitate communication with support teams
Conduct leadership touchpoints
Gather stakeholder feedback
Identify operational inefficiencies
Leverage data analysis
Ensure solutions match problem
Prepare WBR/MBR/QBR content
Present data-driven insights
Establish optimization frameworks
Coach associates on ACES
Train associates on ACES
Coach SMEs on Lean Six Sigma
Train SMEs on Lean Six Sigma
Guide project leaders
Improve innovation culture
Improve continuous improvement culture
Support associate development
Support leadership development
Oversee project portfolio segment
Assist project managers
Manage project lifecycle
Track project metrics
Quantify project benefits
How You'll Work.
Team & Collaboration
Cross-functional teams; Central support teams; Site leadership; Support teams
Communication Scope
Actionable communication; Brief communication; Clear communication; Dependable communication; Data-driven insights; Recommendations
Process & Methodology
Project management, Program management, Lean Six Sigma, DMAIC, FMEA, Kaizen events, Charter development, Tollgate reviews, Control plan implementation
Full Job Description
The Field ACES Manager is a field-based continuous improvement leader who directly supports site-level operations across a designated sub-region. The role acts as a critical bridge between Operations and central support teams, driving quality performance, process standardization, and continuous improvement across Sort Centers, Delivery Stations, Fulfillment Centers, and Hub sites Key job responsibilities Key Roles and Responsibilities 1. Quality Performance Management Drive and own Critical (Primary) and Secondary quality metrics across all assigned sites within the sub-region Perform quantitative examination of key process indicators to identify opportunities for process improvement Conduct root cause analysis (RCA) on quality defects and develop actionable corrective action plans Monitor and track quality KPIs on a daily, weekly, and monthly basis through DBRs, WBRs, and MBRs 2. Process Standardization and Continuous Improvement Facilitate the execution of the ACES strategy through local management and support teams Establish, maintain, and execute site-level audits (e.g., SCOPE Audits, Calibration Audits) for under-the-roof operational compliance to ensure adherence to Safety, People Experience, Quality, and Productivity standards Identify, develop, and implement initiatives to boost UTR (Under the Roof) and Dispatch operations Lead and support Lean Six Sigma projects including Kaizen events, DMAIC projects, and FMEA activities Drive process adherence to new standard work in the field on initiatives with the most potential impact 3. Audit and Compliance Conduct monthly Delivery Station / Fulfillment Center calibration audits across all sub-region stations Deploy audit calendars and calibrate monthly with Operations Audit completed projects to verify sustained impact and partner with stakeholders to validate results Ensure control plans from completed projects are followed for at least 3 months post-closure 4. Stakeholder Management and Cross-Functional Collaborat
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