McKesson

Healthcare

FieldAccountRepresentative

$73–73k Charleston, South Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Field Account Representative at McKesson. Skills: Field support, Customer service, Account management. Serve as on-site representative. Build professional relationships”

What You'll Achieve.

Ensure timely follow-up; Ensure seamless experience; Ensure operational excellence; Ensure smooth start; Resolve issues quickly; Drive customer satisfaction; Achieve service performance; Achieve responsiveness; Achieve reliability; Achieve follow-through

Industry & Context.

Healthcare
Problems you'll solve

Troubleshooting issues; Problem solving

Eligibility Requirements

Frequent local travel, Minimal overnight travel, 7 year Motor Vehicle Report

What They're Looking For.

Must Have

2+ years relevant experience, Valid Driver's License

Nice to Have

Bachelor's degree or equivalent experience, 2+ years customer facing experience, 2+ years operations experience, 2+ years field support experience, Experience in medical environments, Experience in healthcare environments, Experience in distribution environments, Familiarity with supply chain processes, Familiarity with logistics processes, Familiarity with inventory processes, Experience supporting customer onboarding, Experience supporting customer implementation

What You'll Do.

Serve as on-site representative

Build professional relationships

Address customer concerns

Support new customer onboarding

Assist with initial setup

Assist with ordering processes

Be present during shipments

Assist with unboxing equipment

Assist with setup of supplies

Oversee shipment arrivals

Validate order accuracy

Resolve missing items

Resolve damaged shipments

Liaise between customer and warehouse

Liaise between customer and logistics

Track and resolve issues

Execute service visits

Reinforce value proposition

Support contract implementation

Support account plans

Support customer-specific strategies

Drive customer satisfaction

Introduce new products

Educate customer staff

Support formulary adherence

Support utilization goals

Follow up on customer requests

Communicate on delays

Communicate on issues

Collaborate with internal teams

How You'll Work.

Team & Collaboration

Warehouse teams; Logistics teams; Sales leadership; Field Vice President

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. # **Health Systems Field Account Representative** Preferred candidates **must currently reside in the Charleston, SC area** to effectively support local customer sites. This is essential to ensure timely, in-person service and responsiveness to customer needs. Relocation is not provided for this role. The Health Systems Field Account Representative serves as the **face of McKesson** at assigned customer locations. This is **not a sales role** —it is a **hands-on, field-based customer support position** focused on delivering exceptional service, ensuring operational excellence, and supporting customers throughout onboarding and day-to-day account needs. This individual will work closely with new and existing customers to ensure a seamless experience, including being **on-site for shipments, assisting with onboarding, troubleshooting issues** , and ensuring timely follow-up on all customer needs. Success in this role requires a **strong sense of urgency, accountability, and professionalism** , particularly when resolving challenges in real-time with customers. # **Work Environment & Travel** * **Field-based role with frequent local travel (3–4 days per week)** * Travel primarily within assigned territory; minimal overnight travel * Significant time spent driving and at customer locations * Home office when not in the field # **Compensation:** * Base: $73,000 * Annual

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