ClassPass

Fitness and Wellness

FieldAccountManager

$75–110k ~AI est. New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Field Account Manager at ClassPass. Skills: Account management, Field sales, Upselling. Grow portfolio of partners. Execute strategic upselling”

What You'll Achieve.

Exceed monthly upsell goals; Exceed engagement goals

Industry & Context.

Fitness and Wellness
Eligibility Requirements

Spend 70% of time in field, Frequent travel, 70-80% travel time, Local day trips, Extended multi-night travel, Regional travel, Travel outside territory, Overnight stays, Varying schedules, Travel by car, Travel by flight, High flexibility

What They're Looking For.

Must Have

2+ years B2B sales or account management, Full-cycle sales experience, Field sales experience, Consistent track record hitting quota, Negotiation skills, Solutions-first approach, Salesforce proficiency, Salesloft proficiency, Microsoft tools proficiency

Nice to Have

Deep knowledge of regional fitness market, Active professional connections in region

What You'll Do.

Grow portfolio of partners

Execute strategic upselling

Execute retention initiatives

Spend time in the field

Travel to other markets

Conduct in-person visits

Use field sales tactics

Use inside sales tactics

Stay connected via phone

Stay connected via email

Stay connected via social

Surface partner pain points

Position ClassPass solutions

Exceed engagement goals

Delegate transactional casework

Full Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. The role you’ll play As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region. Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives Spend at least 70% of your time in the field, including frequent travel to other markets in your region Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond Proactively surface partner pain points and position ClassPass solutions that drive mutual value Build a strong local presence in your fitness and wellness co

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