ClassPass
Fitness and Wellness
FieldAccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Field Account Manager at ClassPass. Skills: Account management, Field sales, Upselling. Grow portfolio of partners. Execute strategic upselling”
What You'll Achieve.
Exceed monthly upsell goals; Exceed engagement goals
Industry & Context.
Spend 70% of time in field, Frequent travel, 70-80% travel time, Local day trips, Extended multi-night travel, Regional travel, Travel outside territory, Overnight stays, Varying schedules, Travel by car, Travel by flight, High flexibility
What They're Looking For.
Must Have
2+ years B2B sales or account management, Full-cycle sales experience, Field sales experience, Consistent track record hitting quota, Negotiation skills, Solutions-first approach, Salesforce proficiency, Salesloft proficiency, Microsoft tools proficiency
Nice to Have
Deep knowledge of regional fitness market, Active professional connections in region
What You'll Do.
Grow portfolio of partners
Execute strategic upselling
Execute retention initiatives
Spend time in the field
Travel to other markets
Conduct in-person visits
Use field sales tactics
Use inside sales tactics
Stay connected via phone
Stay connected via email
Stay connected via social
Surface partner pain points
Position ClassPass solutions
Exceed engagement goals
Delegate transactional casework
Full Job Description
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. The role you’ll play As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region. Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives Spend at least 70% of your time in the field, including frequent travel to other markets in your region Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond Proactively surface partner pain points and position ClassPass solutions that drive mutual value Build a strong local presence in your fitness and wellness co
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