Freudenberg
FHCSCICSpecialist
“FHCS CIC Specialist at Freudenberg. Skills: leadership skills, communication skills, analytical skills. Lead the CIC team. Develop and train the team”
What You'll Achieve.
reach the company's targets
Industry & Context.
analytical skills; ability to develop and make quick and effective decisions
What They're Looking For.
Must Have
2+ years’ experience in same position, 2+ years of management work, knowledge of English - Upper-Intermediate
What You'll Do.
Develop and train the team
Define goals for CIC team
Supervise order processing
Supervise complaint management
Supervise returns processing
Monitor service level
Monitor delivery times
Propose solutions for improvement
Work with Key clients on shipments
Work with Key clients on receivables
Work with Key clients on receipts of goods
Work with Key clients on reserves
Work with Key clients on claims
Interaction with transport companies
Control of incoming accounts
Work with the sales and marketing Department
Control over implementation of sales launch
Control timing of marketing campaigns
Ensure compliance with information letters
How You'll Work.
Team & Collaboration
work with Key clients; interaction with transport companies; work with the sales and marketing Department; Sales; Marketing; Warehouse; Controlling; Accounting; International SCM; International IT team; Forwarders; Customers; Suppliers; teamwork
Communication Scope
communication skills
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