FertilityPracticeManager

Fertility First is a trusted Sydney fertility clinic based in Hurstville, founded in 1997 by Dr Anne Clark with a vision to offer personalised fertility care backed by science. We partner with Genea, a world leader in reproductive medicine, giving our patients access to cutting-edge technology including the Geri time-lapse incubator and Gems IVF culture mediums. Our experienced team of fertility specialists takes the time to understand each patient's unique journey, providing compassionate, individualised care to help grow dream families. We are currently looking for a full-time Clinic Manager to lead our Fertility First clinic in Hurstville. In this role, you'll be instrumental in shaping the clinic's growth and success—driving marketing initiatives to attract and engage patients, building strong relationships with our doctors, and championing a seamless patient experience from first enquiry to treatment. You'll provide leadership and support to our Nursing, Embryology, Administration and Reception teams, fostering a positive, collaborative culture where everyone thrives. What you'll be doing: * Building an engaged, high-performing team culture * Overseeing communication and day-to-day operations across the clinic * Leading patient attraction and engagement strategies * Developing and maintaining strong doctor relationships * Identifying opportunities to enhance the patient journey * Managing escalated concerns with professionalism and care No two days are the same in this varied and rewarding role. ## Qualifications We are seeking an experienced Clinic Manager for this role, ideally with experience within the Fertility industry. You will be able to demonstrate exceptional leadership skills with the ability to build a strong culture, solid operations experience with the capability to work broadly across the clinic and a strong commercial acumen. As the Clinic Manager you will play a critical role in the growth of the clinic, nurturing doctor relationships and ensur