Motorola Solutions
Government & Public Safety Communications
FederalSolutionArchitect-EmergencyCallHandling
Neural analysis suggests this role is
optimal for Experienced candidates.
“Federal Solution Architect - Emergency Call Handling at Motorola Solutions. Skills: ECH system implementations, IP and TDM telephony, TCP/IP networking, Security frameworks. Serve as Design Authority. Lead Operational Call Flow Design meetings”
What You'll Achieve.
Ensuring technical integrity and operational excellence; Enable high-quality Emergency Call Handling deployments; Successful project deployment; Successful cutover and final deployment
Industry & Context.
Demonstrated critical thinking and problem-solving skills
50-75% travel, Subject to working in high security areas, Requires successfully passing a more stringent fingerprint background check
What They're Looking For.
Must Have
5+ years of technical or engineering experience, Legal authorization to work in the U. S. indefinitely, Ability to obtain background clearance as required by government customer
Nice to Have
Previous experience in Public Safety Applications (PSAP environment), Deep proficiency with the VESTA 9-1-1 Call Handling Suite, Familiarity with Cisco networking hardware, Familiarity with Land Mobile Radio (LMR) systems
What You'll Do.
Serve as Design Authority
Lead Operational Call Flow Design meetings
Conduct detailed Call Flow design
Develop and manage project documentation
Gather and validate technical requirements
Support System Staging team
Approve and execute Methods of Procedure
Ensure successful cutover and deployment
Analyze and resolve system defects
Provide technical oversight
Provide technical support and mentorship
Maintain and enhance subject matter expertise
How You'll Work.
Team & Collaboration
Collaborate with Project Managers, Sales Engineers, Channel Partners, and customers; Collaborate with technical support and product teams; Collaborate with cross-functional regional management, peers, and senior stakeholders
Communication Scope
Exceptional communication skills; Translate complex designs and technologies for non-technical audience; Effectively communicate with cross-functional regional management, peers, and senior stakeholders
Process & Methodology
Manage complex projects
Full Job Description
## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. ## Job Description As the Emergency Call Handling (ECH) Federal Solution Architect, you will serve as the Design Authority for complex ECH system implementations, ensuring technical integrity and operational excellence across all project phases. You will be accountable for the detailed operational design of the system, encompassing everything from equipment selection and call flow architecture to network configuration. This role is critical in integrating a comprehensive suite of products, including applications, directory services, IP/telephony networking, security solutions, servers, and storage across diverse hardware and virtualization platforms. You will collaborate closely with Project Managers, Sales Engineers, Channel Partners, and customers, providing expert consultation and strategic guidance to enable high
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