Barclays
FCSPeopleLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“FCS People Leader at Barclays. Skills: quality assurance, process improvement, risk management, stakeholder management. Assess quality of business processes. Develop initiatives to improve quality standards”
What You'll Achieve.
Deliver on work that impacts the whole business function; Achieve objectives; Deliver to a consistently excellent standard; Meet required outcomes
Industry & Context.
Engage in complex analysis of data from multiple sources; Solve problems creatively and effectively
What They're Looking For.
Must Have
Support various Financial Crime processes, Ensure compliance with Barclays Group Sanctions Policy, Key leadership role by coaching analysts, Drives data-led quality oversight
Nice to Have
Responsible for development, delivery, and maintenance of an effective Operational Risk Control environment, Ensures quality and regulatory control over sanctions‑related payment decisioning, Deep knowledge of sanctions policies, screening alerts, escalation standards, and risk classification, Take ownership for managing risk and strengthening controls
What You'll Do.
Assess quality of business processes
Develop initiatives to improve quality standards
Identify areas for improvement within operations
Provide recommendations for change
Develop and implement quality control procedures
Mitigate risks and maintain efficient operations
Develop quality improvement guidelines
improve business areas
Develop reports and presentations on quality control
Communicate findings to senior stakeholders
Monitor customer-facing colleagues’ performance
Evaluate performance through reviews
Execute quality audits of bank’s processes
Identify industry trends and developments
Implement best practice in quality assurance
Participate in projects to improve quality control
How You'll Work.
Team & Collaboration
Collaborate with teams across the bank; Collaborate closely with other functions/ business divisions; Lead a team performing complex tasks; Set objectives and coach employees; Appraisal of performance relative to objectives; Lead collaborative assignments; Guide team members through structured assignments; Identify need for inclusion of other areas of specialisation; Consult on complex providing advice to People Leaders; Perform work closely related to other areas; Understand how areas coordinate and contribute; Collaborate with other areas of work; Engage in complex analysis of data; Communicate complex information; Influence or convince stakeholders
Communication Scope
Communicate complex information; Influence or convince stakeholders
Process & Methodology
Participation in projects and initiatives
Full Job Description
# **Job Description** **Purpose of the role** To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards. **Accountabilities** * Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process. * Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations. * Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes. * Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders. * Monitoring of customer-facing colleagues’ performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions. * Execution of quality audits of the bank’s processes and operations, aligned to regulatory requirements and internal policies. * Identification of industry trends and developments to implement best practice in quality assurance services. * Participation in projects and initiatives to improve quality control efficiency and effectiveness. **Assistant Vice President Expectations** * To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. * Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create
Applying for this FCS People Leader role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Barclays?
Real rants from real employees. Read before you apply.