Feld Entertainment
FCP Operations
FCPOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“FCP Operations Manager at Feld Entertainment. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, recruiting, onboarding, training coordination, vendor coordination, operational process improvement. Develop, implement and constantly improve the recruiting program for FCP global road personnel.. Recruiting to encompass aspects of both staff and sales for all FCP global road staff.”
What You'll Achieve.
constantly improving the recruiting program; clear summaries for leaders and partners; ensure timely processing of invoices; improve operational processes, templates, and documentation
Industry & Context.
Ability to travel, work a flexible schedule, including hours aligned to touring operations
What They're Looking For.
Must Have
Bachelor’s degree and 3–5 years of related experience, or an equivalent combination of education and experience., 1–3 years of concessions or related experience in a touring or live entertainment environment., Advanced proficiency in Microsoft Excel and Word (including pivot tables, lookup functions, and spreadsheet management)., Experience supporting recruiting and onboarding for high-volume or field/road-based roles., Experience with invoice processing, purchase orders, or vendor management., Experience partnering with cross-functional operational teams (IT, warehouse/logistics, payroll, accounting, etc.)., Experience supporting training coordination and completion tracking., organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders., written and verbal communication skills, including the ability to communicate effectively with field staff and corporate partners., internet research skills and ability to synthesize findings., Ability to travel and work a flexible schedule, including hours aligned to touring operations.
What You'll Do.
implement and constantly improve the recruiting program for FCP global road personnel.
Recruiting to encompass aspects of both staff and sales for all FCP global road staff.
Liaison with HR in hiring process.
Assist in developing a more comprehensive onboarding & training program for FCP hires.
Oversight & liaison with obtaining Agency Vendors.
Assist with research for updated products and equipment used for FCP traveling units.
Coordinate staffing workflows for touring units
including requisition intake
interview scheduling support
and status tracking in the applicant tracking system (ATS).
Support onboarding execution (paperwork routing
start-date coordination
system access requests
and basic compliance tracking) in partnership with HR/Payroll.
Maintain operational trackers and reporting (e. g.
unit needs) using Microsoft provide clear summaries for leaders and partners.
Serve as a central point of contact for operational questions from field/touring teams and route issues to the appropriate internal partner (IT
Coordinate training-related logistics and communications for touring staff (scheduling
materials distribution
completion tracking) in partnership with Learning/Training stakeholders.
Support vendor/agency coordination as needed
including invoice intake
and follow-up to ensure timely processing.
Partner with internal teams to improve operational processes
Handle sensitive information with discretion and maintain accurate records in accordance with internal policies.
Support research and development efforts by researching and workshopping new food products.
Support evaluation of equipment options to improve durability and efficiency in the road/touring environment.
How You'll Work.
Team & Collaboration
Liaison with HR in hiring process.; Serve as a central point of contact for operational questions from field/touring teams and route issues to the appropriate internal partner (IT, warehouse/logistics, payroll, accounting, legal, etc.).; Coordinate training-related logistics and communications for touring staff in partnership with Learning/Training stakeholders.; Partner with internal teams to improve operational processes, templates, and documentation.; communicate effectively with field staff and corporate partners.
Communication Scope
written and verbal communication skills; ability to communicate effectively with field staff and corporate partners
Process & Methodology
manage multiple priorities, manage deadlines, manage stakeholders
Full Job Description
## Description Responsible for helping develop, implement and constantly improving the recruiting program for FCP global road personnel. Recruiting to encompass aspects of both staff and sales for all FCP global road staff. Liaison with HR in hiring process. Assist in developing a more comprehensive onboarding & training program for FCP hires. Oversight & liaison with obtaining Agency Vendors. Assist with research for updated products and equipment used for FCP traveling units. ## Essential Job Function Coordinate staffing workflows for touring units, including requisition intake, interview scheduling support, and status tracking in the applicant tracking system (ATS). Support onboarding execution (paperwork routing, start-date coordination, system access requests, and basic compliance tracking) in partnership with HR/Payroll. Maintain operational trackers and reporting (e.g., staffing rosters, onboarding status, unit needs) using Microsoft Excel; provide clear summaries for leaders and partners. Serve as a central point of contact for operational questions from field/touring teams and route issues to the appropriate internal partner (IT, warehouse/logistics, payroll, accounting, legal, etc.). Coordinate training-related logistics and communications for touring staff (scheduling, materials distribution, completion tracking) in partnership with Learning/Training stakeholders. Support vendor/agency coordination as needed, including invoice intake, documentation, and follow-up to ensure timely processing. Partner with internal teams to improve operational processes, templates, and documentation. Handle sensitive information with discretion and maintain accurate records in accordance with internal policies. Support research and development efforts by researching and workshopping new food products. Support evaluation of equipment options to improve durability and efficiency in the road/touring environment. ## Job Qualifications Bachelor’s degree and 3–5 years of rela
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