Company
Banking
FCPBusinessIntelligenceLead
Neural analysis suggests this role is
optimal for Senior candidates.
“FCP Business Intelligence Lead. Skills: Business Intelligence, Management Information, Data Strategy, Global Dashboards. Define and maintain global MI strategy. Establish data governance standards”
What You'll Achieve.
design & delivery of operational MI; data & MI strategy; standardisation, prioritization, governance, and insight-led steering; Performance & analytics; Operational MI; Data management; Compliance; Change: drives adoption
Industry & Context.
What They're Looking For.
Must Have
Bachelor’s degree in Analytics, Data Science, Computer Science, Business/ Finance or any equivalent course, 7+ years relevant work experience in an international operations context, 3+ years designing & running MI reporting, or Business Intelligence in an operational context, experience in a working in a complex global matrix organization, proven change management skills, Proven ability to drive Operational MI reporting, Good knowledge of MS Excel, proven profound understanding of data, demonstrated digital and technological savviness, successful experience in driving innovation, fluent in English (speaking and writing)
Nice to Have
1+ year of working experience with KYC (CDD, FATCA, CRS), Financial Economic Crime, Anti-Money Laundering or Compliance, leading teams in a matrix / hybrid set up (global)
What You'll Do.
Define and maintain global MI strategy
Establish data governance standards
Ensure regulatory and audit compliance
Design global dashboards
Deliver recurring and ad-hoc reporting
Translate data into actionable insights
Drive harmonisation across countries
Streamline data collection and transformation
Implement quality assurance controls
Lead adoption of Power BI
Integrate new technologies and benchmarks
Manage global stakeholders
How You'll Work.
Team & Collaboration
Acts as bridge between demand and supply; Manage global stakeholders (countries, ops, tribes); Partner with WFM
Communication Scope
excellent communication; presentation; networking; influencing
Full Job Description
_Expertise Lead, Management Information_ Business Intelligence (BI) Lead This Management Information (MI) Expertise Lead position is based in the Philippines. 1\. Role Summary **MI Expertise Lead (Philippines)** * Leads **design & delivery of operational MI for global Retail CDD** * Co-defines **data & MI strategy** for Retail FCP with Data Product Lead * Acts as **bridge between demand and supply for data, operations, and WFM** * Drives **standardisation, prioritization, governance, and insight-led steering** 2\. Scope & Impact Owns MI capability across Global FCP / Retail Operations: * **Performance & analytics**: productivity, quality, pipeline, efficiency * **Operational MI** : enables country & hub steering * **Data management** : quality, consistency, governance * **Compliance** : regulatory and audit adherence * **Stakeholders** : front office, operations, risk, tribes * **Change** : drives adoption across countries and hubs 3\. Core Responsibilities Strategy & Governance * Define and maintain **global MI strategy** aligned to Retail FCP priorities * Establish **data governance standards (accuracy, consistency, security)** * Ensure **regulatory and audit compliance in reporting** MI Delivery * Design **global dashboards, scorecards, KPIs** * Deliver **recurring and ad-hoc reporting** * Translate data into **actionable insights for leadership** Standardisation & Optimisation * Drive **harmonisation across countries and hubs** * Streamline **data collection and transformation** * Implement **quality assurance controls** Tooling & Capability * Lead adoption of **Power BI, Tableau, SAP BI** * Act as **MI SME (frameworks, tools, best practice)** * Integrate **new technologies and benchmarks** . Leadership & Stakeholders * Lead **MI team in ING Hubs Philippines** * Manage **global stakeholders (countries, ops, tribes)** * Partner with **WFM on productivity, STP, E2E flow** . **We are looking for** * Bachelor’s degree in Analytics, Data Science, Computer Science, Bu
Applying for this FCP Business Intelligence Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.