Capgemini

Insurance

FBSSeniorClaimsOperationsSpecialist

Pune, Maharashtra, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“FBS Senior Claims Operations Specialist at Capgemini. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Insurance experience mandatory (P&C Claims). managing moderately complex workflows. ensuring data integrity”

What You'll Achieve.

supporting process efficiency and quality outcomes; contributing to overall operational effectiveness and service quality

Industry & Context.

Insurance
Eligibility Requirements

Shift timings - 06:30 PM to 03:30 AM IST

What They're Looking For.

Must Have

Insurance experience mandatory (P&C Claims), Good in communication, data entry, document management

Nice to Have

Can focus on other insurance sectors as well like- health care insurance, vehicle insurance etc.

What You'll Do.

managing moderately complex workflows

ensuring data integrity

supporting process efficiency and quality outcomes

coordinates with internal teams

supports onboarding and peer guidance

contributes to continuous improvement initiatives

follows established procedures

and confidentiality requirements

How You'll Work.

Team & Collaboration

coordinates with internal teams; supports onboarding and peer guidance

Communication Scope

Good in communication

Full Job Description

This position provides back-office and operational support to the claims operations by managing moderately complex workflows, ensuring data integrity, and supporting process efficiency and quality outcomes. This role coordinates with internal teams, supports onboarding and peer guidance, and contributes to continuous improvement initiatives. The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality. **Shift timings - 06:30 PM to 03:30 AM IST** **Requirements** Insurance experience mandatory (P&C Claims). Can focus on other insurance sectors as well like- health care insurace, vehicle insurance etc. Insurance experience is targeted here Good in communication, data entry, document management, **Benefits** Competitive compensation and benefits package: 1. Competitive salary and performance-based bonuses 2. Comprehensive benefits package 3. Career development and training opportunities 4. Flexible work arrangements (remote and/or office-based) 5. Dynamic and inclusive work culture within a globally renowned group 6. Private Health Insurance 7. Pension Plan 8. Paid Time Off 9. Training & Development Note: Benefits differ based on employee level. **About Capgemini** Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.

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