Hy-Vee
Fast&FreshManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fast & Fresh Manager at Hy-Vee. Skills: customer service, employee relations, profitability, recruiting, hiring, training, supervising, disciplining, evaluating employees, scheduling, work plan development, product ordering, pricing, bookkeeping, sales analysis, inventory management, display planning, promotion planning, food safety, equipment troubleshooting. Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall prof”
What You'll Achieve.
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.; Generates a friendly atmosphere by encouraging employees to greet and speak to providing prompt, courteous, and efficient service to customers and sets a good example.; Determines department goals with store director.
Industry & Context.
Must have the ability to solve practical variety of variables with limited interpret instructions.
Must be 18+, Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position is frequently exposed to temperature extremes and dampness., There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents., This is a fast paced work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be 18+, over one year of related work experience
What You'll Do.
Sets the department standards for customer service
professional appearance and overall profitability.
Presents the best quality product at a competitive retail price to customers.
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to providing prompt
and efficient service to customers and sets a good example.
efficient and friendly customer service by exhibiting caring
concern and patience in all customer interactions and treating customers as the most important people in the store.
Answers the telephone promptly and provides friendly
helpful service to customers who call.
and evaluates all department employees.
Determines department goals with store director.
Writes department work schedule and establishes a daily work plan for the department.
Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Communicates with employees regarding sales and ideas.
Handles and satisfies customer issues.
Figures retail pricing and ensures correct pricing.
and oversees department bookkeeping procedures.
Analyzes weekly and monthly sales and trends and compares to actuals
prepares ad projections
Conducts inventory of the department.
and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and works expected number of hours.
Ensures pricing is competitive in the market area.
Attends meetings and seminars and participates in continuing education.
Fills displays and works in the sales area.
checks in delivered merchandise and places product in appropriate storage area.
Performs departmental duties as needed.
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.
How You'll Work.
Team & Collaboration
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.; Communicates with employees regarding sales and ideas.; Has the authority to recommend employee transfer, discharge, and salary increases.
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call.; Communicates with employees regarding sales and ideas.
Process & Methodology
Determines department goals with store director., Writes department work schedule and establishes a daily work plan for the department., Plans displays, promotions, and determines pre-orders.
Full Job Description
Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title****:** Fast & Fresh Manager **Department:** Fast & Fresh **FLSA** : Exempt ** _General Function_** : Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to customers. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home Positions that Report to you: Fast & Fresh Employees ** _Primary Duties and Responsibilities_** : * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include): escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy item, making note of and passing along
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