Hy-Vee
Fast&FreshClerk
Neural analysis suggests this role is
optimal for Entry candidates.
“Fast & Fresh Clerk at Hy-Vee. Skills: Customer service, Cash handling, Store operations. Provides prompt, efficient and friendly customer service. Operates cash register accurately and scans product”
Industry & Context.
Ability to solve practical variety of variables with limited interpret instructions
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Frequently exposed to temperature extremes and dampness, Possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents, Fast paced work environment, Employment is contingent upon the successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Ability to solve practical variety of variables with limited interpret instructions, Ability to do arithmetic calculations involving fractions, decimals, and percentages, Ability to file, post, and mail copy data from one record to interview to obtain basic guide people and provide basic direction, Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
What You'll Do.
efficient and friendly customer service
Operates cash register accurately and scans product
Ensures cleanliness of store
quality and quantity of product
Tends to supply needs in the store and at the pumps
Answers the telephone promptly and provides friendly
Works with co-workers as a team
Redeems promotional coupons
completes credit-card charge transactions
in-store charges and figures discounts
counts back change and issues receipts
Places merchandise in bags or boxes and gives packages to customers
Assists with inventory of the department
Receives and checks in delivered merchandise and places in appropriate storage area
Fills displays and stocks shelves
Ensures proper maintenance of shovels sidewalk of snow
spreads ice melt on ice
Fills outside towel holders
and replenishes or refreshes window washer fluid
Removes trash inside and out in a timely manner
and may review invoices
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
sweeps and mops the floor
and tends to supply needs
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Orders merchandise and supplies as needed
Prices products for customers as necessary
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Friendly customer service; Greeting customers; Learning customer names; Answering telephone promptly
Full Job Description
**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Fast & Fresh Clerk **Department:** Fast & Fresh **FLSA** : Non-Exempt ** _General Function_** Provides prompt, efficient and friendly customer service. Operates cash register accurately and scans product. Ensures cleanliness of store, quality and quantity of product, and tends to supply needs in the store and at the pumps. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager; Assistant Fast & Fresh Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasan
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