Holman
Automotive
FAPClientAdministratorBilingual
“FAP - Client Administrator Bilingual at Holman. Skills: Client Administration, Bilingual French, Customer Service. Manage client portfolio success. Act as Fleet Manager”
Industry & Context.
Problem resolution techniques
Bilingual position
What They're Looking For.
Must Have
Must read, speak and write French fluently, 3 to 5 years direct customer service experience, Computer MS Word and Excel skills, Attention to detail and accuracy
Nice to Have
University degree or post-secondary diploma / certificate, Experience in the fleet industry
What You'll Do.
Manage client portfolio success
Respond to client inquiries
Resolve client issues
Update client parameters/profiles
Analyze client reports
Make fleet management recommendations
Attend client meetings
Present customer reviews
Run proactive reports
Identify and resolve potential issues
Adapt to system changes
Resolve potential problems
How You'll Work.
Team & Collaboration
Interact with AM, SM, other ARI departments; Work as part of a team
Communication Scope
Interpersonal skills; Communication skills
Applying for this FAP - Client Administrator Bilingual role?
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