EACH
Early Childhood Education
FamilySupportSpecialist
Neural analysis suggests this role is
optimal for entry candidates.
“Family Support Specialist at EACH. Skills: Family support, NDIS, Child development. Walk. families”
What You'll Achieve.
Build confidence in families; Strengthen capability in families; Create meaningful outcomes for children; Create meaningful outcomes for families
Industry & Context.
What They're Looking For.
Must Have
Experience in early childhood education and care, Experience in administration, Experience in customer experience, Supporting families in a service-focused environment, Supporting customers in a service-focused environment, Supporting communities in a service-focused environment, Knowledge of child development, Knowledge of family support approaches, Understanding of the NDIS, Ability to explain complex information clearly, Ability to explain complex information respectfully, Ability to build trust with families, Time management, Attention to detail, Comfortable using systems, Comfortable using databases, Comfortable using online platforms, Manage changing priorities, Manage workload demands
Nice to Have
Background in disability services, Background in early childhood services, Background in community services, Understanding of the health sector, Understanding of the not-for-profit sector, Experience supporting families through complex service systems
What You'll Do.
Provide guidance to families
Provide clarity to families
Provide practical support to families
Build understanding of the NDIS
Connect families with services
Build strong connections with families
Build trusting connections with families
Build connections with service providers
Build connections with community organisations
Support families to understand NDIS plans
Support families to implement NDIS plans
Conduct regular check-ins
Review progress against goals
Review outcomes against goals
Lead plan reassessments
Co-create goals aligned to family priorities
Co-create goals aligned to family aspirations
Translate complex information into guidance
Link families with community supports
Link families with mainstream supports
Maintain accurate records
Maintain compliance requirements
Manage sensitive discussions with empathy
Manage sensitive discussions with professionalism
How You'll Work.
Team & Collaboration
Service providers; Community organisations
Communication Scope
Clear communication; Accessible guidance; Easy-to-understand guidance
Full Job Description
For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives. We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether Better Care —because when we come together, we create brighter futures for all. * Full-time (1.0 FTE), Max-Term ending February 2027 * Based at Kingston on the lands of the Ngunnawal People, with flexible working conditions on offer * $40.49 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550 Join a team that supports children and families to thrive. The Early Childhood Approach team works alongside families of young children with disability or developmental delay, helping them navigate the NDIS and access the supports they need. Together, we focus on building confidence, strengthening capability, and creating meaningful outcomes for children and their families. Your role, your impact In this role, you’ll walk alongside families as they navigate their child’s early years, providing guidance, clarity and practical support. You’ll help families build understanding of the NDIS, connect with services, and feel confident in making decisions that support their child’s development. You will: * Build relationships – Develop strong, trusting connections with families, service providers and community organisations * Guide NDIS plans – Support families to understand and implement their child’s NDIS plan effectively * Monitor outcomes – Conduct regular check-ins to review progress and outcomes against goals * Facilitate reassessments – Lead plan reassessments via face-to-face or telehealth conversations * Support goal setting – Co-create goals aligned to family priorities and aspirations * Provide clear communication – Translate complex information into accessible, easy-to-understand guidance * Connect services – Link families with community and
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