Company
FamilyServiceAdvisor
“Family Service Advisor. Skills: Sales, Client service, Revenue generation. Serve client families. Make at need arrangements”
Industry & Context.
Work evenings, Work weekends, Drive frequently, Flexible hours, Work up to 12 hours
What They're Looking For.
Must Have
High school diploma or equivalent, 1-2 years of college or equivalent, 1-2 years customer service or sales experience, Driver's license with acceptable record, Pass internal presentation certification
Nice to Have
Insurance license if required
What You'll Do.
Serve client families
Make at need arrangements
Sell pre-need arrangements
Provide exemplary service
Act as primary contact
Network and build relationships
Maintain activity levels
Connect with families
Understand family needs
Stay in touch with families
Prepare for appointments
Perform procedures professionally
Follow through on requests
Build trust-based relationships
Educate on pre-planning benefits
Represent continuous link
Collaborate with staff
Review previous services
Share family concerns
How You'll Work.
Team & Collaboration
Funeral directors; Location managers; Cemetery staff; Funeral home staff
Communication Scope
Presentations
Applying for this Family Service Advisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.