Equip
Healthcare
FamilyMentor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Family Mentor at Equip. Skills: Caregiver support, Treatment adherence, Family engagement. Provide skills-based individual and group sessions to caregivers. Implement motivational strategies with caregivers”
What You'll Achieve.
Ensure caregivers successfully integrate into Equip treatment; Ensure caregivers adhere to care plans; Ensure caregivers fully engage in treatment; Achieve lasting recovery for loved one
Industry & Context.
Problem-solving
33 hours a week availability, Work until 8pm two evenings, Minimum 20 hours after 2pm, Be on camera
What They're Looking For.
Must Have
2+ years experience working with families/supports in a health care setting, Lived experience as an eating disorder support for a loved one in firm/stable recovery, Ability to connect with diverse people, Ability to identify and direct patients and families in achievement of treatment goals, Passion for evidence-based care, Ability to learn, practice, and develop new coaching skills, Oral and written communication skills, Organizational and time management skills, Proven track record of meeting goals, Attention to detail, Comfortable working with and learning new technologies, Comfortable working remotely, Comfortable with ambiguity, Ability to think critically
What You'll Do.
Provide skills-based individual and group sessions to caregivers
Implement motivational strategies with caregivers
Monitor adherence to care plans
Monitor completion of program elements
Participate in multidisciplinary treatment team huddles
Support patient progress in treatment
Actively listen and guide caregivers
Engage in coping-ahead strategies
Maintain an availability calendar
Allow caregivers to schedule appointments
Conduct proactive outreach
Perform missed appointment recovery
Support engagement with care plan
Engage in problem-solving
Identify tangible solutions
Provide tangible solutions
Ensure personalization of care plans
Make program recommendations
Ensure caregiver needs are met
Book additional care team member sessions
Register for preparing and ordering customized grocery
Refer personalized resources
Guide caregivers in developing advocacy-related documentation
Build a relationship of respect and trust
Complete timely documentation
Comply with Equip policies
Attend internal meetings
Participate in internal meetings
Participate in training
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Multidisciplinary treatment team
Communication Scope
Oral communication; Written communication
Full Job Description
About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes https://equip.health/outcomes and treatment approach at www.equip.health. http://www.equip.health Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equipsters that have created Equip’s culture. Recognized by Time https://time.com/collection/time100-companies-2023/6285207/equip/ as one of the most influential companies of 2023, along with awards from Linkedin https://www.linkedin.com/pulse/linkedin-top-startups-2022-50-us-companies-rise-linkedin-news/ and Lattice https://lattice.com/blog/announcing-the-2023-finalists-for-lattices-people-success-awards, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Family Mentor is an integral member of a patient’s multidisciplinary care team. The role of the Family Mentor is to ensure that caregivers successfully integrate into Equip treatment by adhering to their care plans and fully engaging in treatment. This goal is achieved through proactively identifying and addressing barriers to treatment, identifying opportunities to personalize Equip’s programming to address family needs, and building caregiver skills. The Family Mentor is accountable for balancing patient engagement in treatment and adherence to the care plan with patient satisfaction and re
Applying for this Family Mentor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Equip?
Real rants from real employees. Read before you apply.