Arista Networks
networking
FailureAnalysisEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Failure Analysis Engineer at Arista Networks. Skills: Failure Analysis, Root Cause Analysis, Product Quality Engineering, Manufacturing, Hardware Engineering, Test Engineering, Service Logistics, Repair. investigate product and component failures. identify root causes”
What You'll Achieve.
impact product reliability, quality and customer satisfaction; ensure partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates; improve and scale Root Cause Failure Analysis capabilities; Own test yields performance and drive the activities for improvement; meet our mid and long-term demand
Industry & Context.
Root Cause Analysis; debug; Root Cause Failure Analysis
What They're Looking For.
Must Have
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field, Experience in high-tech manufacturing (preferably networking equipment), Experience working with contract manufacturing partners, Experience in PCBA manufacturing, electro-mechanical assembly, and associated processes, Broad knowledge of test, diagnostics, failure analysis, and debug techniques, Foundational knowledge in quality and reliability performance metrics, Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing, Basic understanding of ERP systems and supply chain concepts, Self-starter who has the ability to handle multiple tasks in a fast paced environment, Ability to influence and motivate internal and external partners, communication and presentation skills
Nice to Have
Experience in Failure Analysis, Service, and Repair Operations a plus
What You'll Do.
investigate product and component failures
replicate reported failures on returned defective products
communicate them with our engineering and manufacturing teams
Identify trends and raise quality alerts when necessary
and mitigation plans for such quality alerts
Oversee operational performance of Failure Analysis contract manufacturer(s)
ensuring partner(s) achieve key performance indicators
Cross functional communication and support to contract manufacturer(s) debug repair
Collaborate with Product Engineers
and Test Engineers in debug of specific field RMAs
Review and approve Failure Analysis results
Ensure status of RMA and Failure Analysis cases are updated in Arista Support case management systems
Drive learnings from RMA / FA back into Manufacturing
Publish external-facing Failure Analysis Reports to Arista Support teams
Oversee the set-up of new products into Failure Analysis and debug repair operations
Collaborate with Arista Service Planning team to ensure quality alerts and ECOs are properly implemented across service depot inventory
Work with cross-functional teams (Test
TAC) to improve and scale Root Cause Failure Analysis capabilities
Manage debug and repair backlog and aging
Follow up resolution to operation partner(s) test-mfg critical escalated tickets
Improve contract manufactures test and debug procedures
operations and efficiency
Maintain latest test plan or TOI communication to our partner(s)
Own test yields performance and drive the activities for improvement
Manages budget and inventory of capital equipment
tooling and fixtures related to debug and test processes for repair flow
Oversee the test and debug capacity and capability in repair to meet our mid and long-term demand
Provide input for vendor Scorecard and Quality Business Review (QBR)
How You'll Work.
Team & Collaboration
interact with multiple internal and external teams, acting as a technical forensic and bridge between functions; Product Quality Engineering; Manufacturing, Product, Software and Hardware engineering teams; Test and Diags engineering; Service logistics, planning and repair teams; Contract Manufacturers; Suppliers and OEM; 3rd party testing laboratories; Collaborate with Product Engineers, Hardware Engineers, and Test Engineers; Collaborate with Arista Service Planning team; Work with cross-functional teams (Test, Engineering, Diagnostics, TAC)
Communication Scope
communication and presentation skills
Process & Methodology
Manage debug and repair backlog and aging
Full Job Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Who You'll Work With We are seeking a detail-oriented and technically skilled Failure Analysis Engineer to investigate product and component failures, identify root causes, replicate reported failures on returned defective products. Analyze the findings, identify trends and communicate them with our engineering and manufacturing teams. Your work will directly impact product reliability, quality and customer satisfaction. A Failure Analysis Engineer will interact with multiple internal and external teams, acting as a technical forensic and bridge between functions. Here’s a breakdown of the key collaborators: Internal: * Product Quality Engineering * Manufacturing, Product, Software and Hardware engineering teams. * Test and Diags engineering * Service logistics, planning and repair teams. External stakeholders: * Contract Manufacturers * Suppliers and
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