Avery Dennison
Packaging And Containers
FacilitySupportAdministrator
“Facility Support Administrator at Avery Dennison. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. oversee and ensure smooth and efficient daily operations. Creating, maintaining, and updating production support tickets in the ERP (WOMS or TCM) system and managing change requests related to scheduled and ad hoc production work for Ops customers”
What You'll Achieve.
ensure smooth and efficient daily operations; ensuring that negotiated SLAs are met and exceeded; avoid downstream issues in Accounting, Operations, and IT
Industry & Context.
troubleshooting skills; decision-making skills
What They're Looking For.
Must Have
basic mathematical skills, work ethic, time management skills, troubleshooting skills, positive attitude, detail oriented, ability to utilize a variety of software programs including but not limited to: All Microsoft products, ERP systems and other retail and client specific proprietary software, ability to work independently with minimal guidance required, good time management, planning/organization, decision-making skills, ability to interact effectively with a wide variety of people, maintaining flexibility, objectivity, capacity to handle multiple tasks simultaneously
Nice to Have
1-2 years relevant experience in printing preferred, High school diploma / GED / or equivalent preferred
What You'll Do.
oversee and ensure smooth and efficient daily operations
and updating production support tickets in the ERP (WOMS or TCM) system and managing change requests related to scheduled and ad hoc production work for Ops customers
ensuring that negotiated SLAs are met and exceeded
supporting new item set-up
ship to/ bill to and new store/ closed store changes processes to avoid downstream issues in Accounting
Schedule interviews and follow up calls if needed
Attend/setup orientation for new hires
Assist in Distribution department closing boxes
assembling shipping boxes and using shipping software to ship packages
Organize events- Planning
order food and creating company communication
Schedule vendors- Maintenance and repairs for the building
Place orders for Office/shop Supplies and Xerox toner/supplies
Billing- Utilizing ESHIP software to invoice by Client/Ticket the day we ship
Add freight cost where applicable including markup
Schedule couriers for pickup-Old Dominion
FEDEX and UPS as needed
Data entry daily/weekly reports- LMO waste tracker
update MEP spreadsheet
Steward training audits and training data entry
Manage incoming and outgoing mail
Assist in distributing communications across site
Assist in assigning timecards
and maintaining security badge accesses
How You'll Work.
Team & Collaboration
work with the entire production team; interact effectively with a wide variety of people
Communication Scope
creating company communication; distributing communications across site
Process & Methodology
planning/organization
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