City Wide Facility Solutions
Building maintenance
FacilitySolutionsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Facility Solutions Manager at City Wide Facility Solutions. Skills: Client retention, Service expansion, Contractor management. Oversee client retention. Oversee service expansion”
What You'll Achieve.
Raving, loyal advocates; Life-long partners
Industry & Context.
Solving problems independently
Travel daily to client locations
What They're Looking For.
Must Have
3+ years client retention, 3+ years service roles, High school diploma, Reliable transportation, Ability to travel daily
Nice to Have
Bachelor's degree, Previous service industry experience
What You'll Do.
Oversee client retention
Oversee service expansion
Address client concerns
Ensure client satisfaction
Follow up with clients
Manage contractor performance
Manage contractor compliance
Enforce service standards
Supervise Night Managers
Ensure execution of service strategies
Ensure execution of client needs
Manage supply procurement
Maintain accurate documentation
Review client feedback
Implement corrective actions
Assist with invoice collection
Assist with contractor payments
Maintain up-to-date client documentation
Maintain up-to-date client schedules
How You'll Work.
Team & Collaboration
Work collaboratively
Communication Scope
Verbal communication; Written communication
Full Job Description
**At City Wide Facility Solutions, we’re **_**always**_** looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!** City Wide of Columbus is looking for** Facility Solutions Managers** to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. _**This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!**_ **Who Are We:** We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! **Essential Functions** * Oversee client retention and service expansion by negotiating agreements, addressing concerns, ensuring satisfaction through follow-ups and quality control. * Manage contractor performance, compliance, and agreements; enforce service standards and replace contractors as needed. * Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs. * Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation (e.g., Exhibit A’s, SDS sheets). * Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality. * Assist with invoice collection, contractor payments, and maintain up-to-date client documentation and
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