Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

FacilityOperationsManager

$129–193k Ashburn, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Facility Operations Manager at Amazon Data Services, Inc.. Skills: Data center operations, Team management, Critical infrastructure. Oversee critical physical infrastructure. Maintain high availability”

What You'll Achieve.

Maintain service level agreements; Keep operating costs low

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Root cause analysis; Troubleshooting; Problem solving

Eligibility Requirements

Participate in group lifts, Maintain balance on ladder, Work in loud environment

What They're Looking For.

Must Have

2+ years people management, 5+ years engineering work, Experience maintaining SLAs, Experience operating mission-critical team, High school or equivalent

Nice to Have

3+ years management position, 5+ years data centers, Bachelor's degree in Electrical Engineering, Bachelor's degree in Mechanical Engineering, Knowledge of electrical and mechanical systems

What You'll Do.

Oversee critical physical infrastructure

Maintain high availability

Ensure high quality work

Manage sub-contractors

Drive security culture

Manage team career development

Manage team performance

Promote healthy team culture

Manage operations budget

Engage in improvement projects

Drive improvement projects

Act as escalation point

Oversee operation of critical systems

Oversee management of critical systems

Utilize root cause analysis

Utilize troubleshooting skills

Utilize problem solving skills

Respond to emergency calls

Support multiple locations

Utilize administrative tools

How You'll Work.

Team & Collaboration

Cross-functional teams; Support teams

Full Job Description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manger role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our custo

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