Jll
FacilityManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Facility Manager at Jll. Skills: Facility management, Vendor management, Operations management, Client relations. Manage a wide range of issues. Manage Soft services operations”
What You'll Achieve.
Meet or exceed client expectations; Deliver within contractual commitments; Deliver within budgets; Generate savings in energy; Generate savings in maintenance costs; Minimize call outs; Improve service levels; Improve satisfaction; Ensure subcontractors meet commitments; Ensure scheduled delivery of trainings
Industry & Context.
Analyze call outs; Resolve operational issues; Troubleshooting
After office hours assistance
What They're Looking For.
Must Have
Management of a wide range of issues, Management of Soft services operations, Familiar with service structure, Manage operating expenditures, Meet or exceed client expectations, Lead JLL management team, Deliver facility management services, Ensure maintenance services are delivered, Deliver within contractual commitments, Deliver within budgets, Define technical terms, Define commercial terms, Define operational scope, Develop tender documents, Develop Service Level Agreements, Assist procurement department, Close Service Level Agreements, Evaluate vendor team deployed, Ensure correct level of resources, Ensure correct scale of resources, Assess Service Levels, Assess Performance Indicators, Define mechanism to assess performance, Assess performance of subcontractors, Set annual goals for savings, Generate savings in energy, Generate savings in maintenance costs, Ensure compliance of minimum wages acts, Ensure statutory compliance, Maintain records of facility management operations, Ensure subcontractors meet commitments, Ensure scheduled delivery of trainings, Ensure subcontractors have planned approach, Ensure subcontractors have structured approach, Ensure subcontractors have solution based approach, Analyze call outs, Undertake strategic initiatives, Minimize call outs, Schedule cross feedback, Improve service levels, Improve satisfaction, Train team members on Quality policies, Train team members on Quality procedures, Audit subcontractors on quality of materials, Audit subcontractors on upkeep of site, Review performance of JLL staff, Conduct performance appraisals, Interface with HR department, Interface with Operations Manager, Make recommendations for trainings, Prepare preventive maintenance register, Review preventive maintenance register, Update preventive maintenance register, Liaise with client Finance team, Raise client billing, Raise client invoicing, Follow up with client representatives, Develop MIS reports, Client reporting, Chair monthly progress meeting, Client & Business Unit Liaison, Team management, Vendor team management, Manage onsite personnel, Prepare Monthly Report to client, Submit Monthly Report to client, Review Monthly Report to client, Prepare management reports, Submit management reports, Review management reports, Prepare analysis, Submit analysis, Review analysis, Expense tracking oversight, Invoice management, Assistance to Client FM, Preparation of Annual Budget, Formulation of Policies, Implementation of Policies, Annual Update of Operations Manual, Delphi+ update, Maximo implementation, Maximo management, Oversee operation of M&E matters, Oversee maintenance of M&E matters, Oversee housekeeping, Oversee conference rooms, Resolve operational issues, Update Emergency Response drills, Implement Emergency Response drills, After office hours facilities assistance response, Operational Audits, Compliance Audits, Escalation of Incidents, Escalation of Problems, Evaluate Vendor Procurement, Contracts Administration, Contracts Management, Oversee office churn, Oversee internal box moves
What You'll Do.
Manage a wide range of issues
Manage Soft services operations
Manage operating expenditures
Lead the JLL management team
Deliver facility management services
Ensure maintenance services are delivered
Define technical terms
Define commercial terms
Define operational scope
Develop tender documents
Develop Service Level Agreements
Assist procurement department
Close Service Level Agreements
Evaluate vendor team deployed
Assess Service Levels
Assess Performance Indicators
Define mechanism to assess performance
Assess performance of subcontractors
Set annual goals for generating savings
Ensure compliance of minimum wages acts
Ensure statutory compliance
Maintain records of operations
Ensure subcontractors meet commitments
Ensure scheduled delivery of trainings
Undertake strategic initiatives
Schedule cross feedback
Improve service levels
Train team members on Quality policies
Audit subcontractors on quality of materials
Audit subcontractors on upkeep of site
Review performance of JLL staff
Conduct performance appraisals
Make recommendations for future trainings
Prepare preventive maintenance register
Review preventive maintenance register
Update preventive maintenance register
Liaise with client Finance team
Raise client invoicing
Follow up with client representatives
Chair monthly progress meeting
Liaise with Business Unit
Manage onsite personnel
Prepare Monthly Report to client
Submit Monthly Report to client
Review Monthly Report to client
Prepare management reports
Submit management reports
Review management reports
Oversee expense tracking
Assist Client FM with budget preparation
Update Operations Manual
Oversee operation of M&E matters
Oversee maintenance of M&E matters
Oversee conference rooms
Resolve operational issues
Update Emergency Response drills
Implement Emergency Response drills
Provide After office hours facilities assistance
Conduct Operational Audits
Conduct Compliance Audits
Evaluate Vendor Procurement
Oversee internal box moves
How You'll Work.
Team & Collaboration
JLL management team; Procurement department; Client Finance team; Jones Lang LaSalle HR; Operations Manager; Vendor team; Client representatives; Jones Lang LaSalle management; Client; Business Unit
Communication Scope
Client reporting; Management reports; Client meetings
Process & Methodology
Budgeting, Policy formulation, Operations manual, Emergency response, Moves Adds Changes
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Facilities Manager will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations and be directly responsible for managing Soft services operations at site. This Facilities Manager will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures. This position will form a part of the team that will provide a professional, value-focused service aimed at meeting or exceeding the client expectations. § Lead the JLL management team in the delivery of facility management services. § Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets. § Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts. § Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors. § Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. § Assess Service Levels and Performance Indicators with the AON representative and define the mechanism to assess the performance levels of various subcontractors. § Assess performance of the subco
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