Facility Executive
FacilityExecutive-SoftServices-2
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facility Executive - Soft Services-2 at Facility Executive. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Assist Assistant Manager/ Manager Soft Services. Develop and implement building procedures”
What You'll Achieve.
Smooth running of operations; Simplification and accuracy of work methods; Reliability of systems; Achieve Client satisfaction; Ensure performance measures are being maintained; Achieve key performance indicators; Service level agreement targets; Ensure delivery of Specific Responsibilities; Attrition of assigned staff is less than 5%
Industry & Context.
Develop and implement building procedures; Ensure simplification and accuracy of work methods; Ensure reliability of systems; Manage all Health and Safety issues; Compile and follow-up Landlord issues; Compilation of snag list for Defect Liability Period
On-site – Hyderabad, TS, 48 Scheduled Weekly Hours
What They're Looking For.
Must Have
Smooth running of operations, Developing and implementing building procedures, Performance measures, Simplification and accuracy of work methods, Reliability of systems, Facilitate / handhold the Customers during all Client visits, Coordination for booking of conference/Meeting Rooms, Food & beverage service, Adequate supply of materials and service, Enter into supply and service contracts, Routinely inspect all contracted services, Ensure performance measures are being maintained, Achieve Client satisfaction, Plan, organize and arrange internal events, Develop contact and coordinate with Security team, Coordinate with GIT/IT, Coordinate with Admin team, Coordinate with Business team, Timely inputs to Facility Manager lead, Specific arrangements for visit, Venue availability, Necessary clearance from facility Admin, Compliance of regulations / requirements of JLL management, Assistance in general administrative activities, Contribute to the Monthly Management Report to Client, Participate in Emergency Evacuation procedures, Crisis management, Business continuity, Manage all Health and Safety issues, Actively participate in Health and Safety reviews, Assist with the re-sourcing of other aspects of JLL’s operation, Carrying out Vendor Background Checks, Maintaining external employee data, Preparing floor register for Health and Safety Issues, Prepare SLA’s for Vendors, Compile and update site account details, Coordinate and organize events requested by business units, Compilation of snag list for Defect Liability Period, Coordinating with vendors for rectification, Assist in the preparation of Monthly Management Report, Assist in the preparation of Quarterly Business Review reports, Assist in Cross audit, Handle Cafeteria and Pantry Operations, Conduct internal audit for food and beverage vendor, Adequate availability and supply of consumables, Ensure serviceability of all machines, Compile and follow-up Landlord issues, Follow-up with the vendor for timely submission of invoices, Regular training of all the soft services staff assigned, Ensure record maintenance for all activities monitored/conducted, Ensure attrition of assigned staff is less than 5%, Meet or exceed best practice in provision of services through contracts, Establishment and adherence to policies & procedures, Compliance deadlines for each of the tasks, Achieve excellence in preventive maintenance programs, Highest standards, Ensure energy conservation practices, Achieve key performance indicators, Service level agreement targets, Provide comprehensive facility and contract management, Continuous improvement, Compliance with the Service Level Agreement, Perform as per KPI stipulated by Facilities Manager, Ensure delivery of Specific Responsibilities, Adherence to training schedules/52-week calendars, Management of a wide range of on-ground issues, Provide timely inputs to ensure smooth day-to-day operations, Familiar with the service structure, Responses to requests for assistance on Facilities Management issues, Arrangements pertaining to all operating expenditures, Well-groomed and presentable, Good communication Skills, Good interpersonal skills
What You'll Do.
Assist Assistant Manager/ Manager Soft Services
Develop and implement building procedures
Ensure coordination for client visits
Ensure adequate supply of materials and service
Inspect contracted services
Achieve client satisfaction
Plan and arrange internal events
Coordinate with internal teams
Manage health and safety issues
Handle cafeteria and pantry operations
Train soft services staff
How You'll Work.
Team & Collaboration
Coordinate with Security team; Coordinate with GIT/IT; Coordinate with Admin team; Coordinate with Business team; Coordinate with vendors; Coordinate with Facility Manager lead
Communication Scope
Good communication Skills
Process & Methodology
Develop and implement building procedures, Plan, organize and arrange internal events, Manage all Health and Safety issues, Compile and follow-up Landlord issues
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Duties & Responsibilities What this job involves – * To Assist Assistant Manager/ Manager Soft Services for the smooth running of operations. * Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. * To facilitate / handhold the Customers during all Client visits. * Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, and other requirements * Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by client * Routinely inspect all contracted services to ensure performance measures are being maintained. * Achieve Client satisfaction as per Client expectations. * Plan, organize and arrange internal events for any processes or business. * Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. * Timely inputs to Facility Manager lead for any concerns * Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Ensure compliance of regulations / requirements of JLL management. * Provide assistance in general administrative activities as required. * Contribute to the Monthly Management Report to Client. * P
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