Jll
FacilityExecutive
Neural analysis suggests this role is
optimal for Mid candidates.
“Facility Executive at Jll. Skills: Facility Management, Soft Services, Vendor Management. Oversee planning, execution, quality control of soft services. Ensure services meet SLAs and client expectations”
What You'll Achieve.
cost-effectiveness; operational excellence; enhance service quality; value delivery; understand evolving needs; cost optimization opportunities; compliance with regulations; continuous improvement
Industry & Context.
Excellent problem-solving capabilities
What They're Looking For.
Must Have
Minimum 3-5 years of experience in facility management, property management, or related services industry with specific exposure to soft services management, Proficiency in facility management software systems, Microsoft Office Suite, basic understanding of building operations, Knowledge of health and safety regulations, contract management principles, vendor management best practices, leadership and communication skills with ability to manage multiple stakeholders effectively, Excellent problem-solving capabilities, attention to detail, ability to work under pressure in fast-paced environments, Customer service orientation with focus on continuous improvement
Nice to Have
Bachelor's degree in Facility Management, Hotel Management/ Administration, or related field
What You'll Do.
quality control of soft services
Ensure services meet SLAs and client expectations
Manage relationships with service providers
Negotiate contracts and monitor performance
Serve as primary contact for occupants and stakeholders
Address service requests and resolve complaints
Develop and manage budgets for soft services
Implement quality control procedures
Conduct regular inspections
How You'll Work.
Team & Collaboration
manage multiple stakeholders effectively
Communication Scope
communication skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ## Key Responsibilities **Service Management & Delivery** Oversee the planning, execution, and quality control of soft services including cleaning, catering, security, landscaping, waste management, and reception services. Ensure all services meet established service level agreements and client expectations while maintaining cost-effectiveness and operational excellence. **Vendor & Contract Management** Manage relationships with multiple service providers, negotiate contracts, monitor performance metrics, and ensure compliance with health and safety regulations. Conduct regular vendor reviews and implement improvement initiatives to enhance service quality and value delivery. **Client Relationship Management** Serve as the primary point of contact for occupants and stakeholders regarding soft services. Address service requests, resolve complaints promptly, and proactively communicate service updates. Build strong relationships to understand evolving needs and expectations. **Budget & Financial Management** Develop and manage budgets for soft services operations, track expenditures against approved budgets, and identify cost optimization opportunities. Prepare financial reports and recommendations for senior management review. **Quality Assurance & Compliance** Implement quality control procedures, conduct regular inspections, and ensure all services comply with relevant regulations, industry standards, and cor
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