Jll
FacilityExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facility Executive at Jll. Skills: Soft services operations, Housekeeping supervision, Vendor coordination. Oversee soft services execution. Ensure consistent service delivery”
What You'll Achieve.
Ensure delivery of high-quality services; Maintain facility appearance; Maintain cleanliness; Maintain occupant comfort; Meet quality standards; Meet client expectations; Ensure timely completion of activities; Ensure satisfactory resolution of complaints; Maintain compliance documentation; Avoid stock-outs; Minimize wastage
Industry & Context.
Address service gaps; Implement corrective actions; Address complaints promptly; Address recurring issues
What They're Looking For.
Must Have
Soft services experience, Hands-on supervision experience, Vendor coordination experience
What You'll Do.
Oversee soft services execution
Ensure consistent service delivery
Conduct area inspections
Monitor service schedules
Coordinate special cleaning
Supervise housekeeping teams
Monitor cleaning frequencies
Ensure proper equipment use
Conduct quality checks
Address cleanliness complaints
Maintain hygiene standards
Oversee waste collection
Ensure proper waste handling
Coordinate waste disposal
Implement waste reduction
Supervise landscaping activities
Ensure external areas are maintained
Coordinate pest control
Monitor irrigation and lighting
Coordinate pest control treatments
Monitor pest control effectiveness
Oversee pantry services
Coordinate cafeteria services
Monitor dining area cleanliness
Manage pantry consumables
Supervise reception operations
Ensure professional staff appearance
Coordinate meeting room setups
Maintain visitor logs
Supervise soft services vendors
Conduct vendor coordination meetings
Monitor vendor staff conduct
Review vendor invoices
Escalate vendor performance issues
Maintain soft services inventory
Track consumption patterns
Coordinate timely procurement
Ensure proper material storage
Implement cost control measures
Ensure health and safety compliance
Maintain hygiene standards
Ensure proper PPE use
Conduct safety briefings
Report safety incidents
Prepare daily activity reports
Track and report KPIs
Maintain service logs
Submit regular reports
How You'll Work.
Team & Collaboration
Coordination with vendors; Coordination with service teams
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Soft Services is a site-based operational role responsible for managing and coordinating all soft service functions within the facility. This position ensures delivery of high-quality housekeeping, landscaping, pest control, waste management, cafeteria support, reception services, and other hospitality-related operations. The role requires hands-on supervision of service teams and close coordination with vendors to maintain facility appearance, cleanliness, and occupant comfort. ## **Key Responsibilities** **Soft Services Operations Management** Oversee daily execution of all soft services including housekeeping, cleaning, waste management, landscaping, pest control, and pantry services. Ensure consistent service delivery meeting quality standards and client expectations across all operational areas. Conduct regular inspections of common areas, workspaces, washrooms, pantries, and external areas to verify cleaning standards. Monitor service schedules and ensure timely completion of all planned activities. Address service gaps immediately and implement corrective actions. Coordinate special cleaning requirements for events, conferences, or deep cleaning activities. **Housekeeping Supervision** Supervise housekeeping teams ensuring thorough cleaning of office areas, conference rooms, washrooms, corridors, lobbies, and external areas. Monitor cleaning frequencies, product usage, and adherence to standard operatin
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