Wework
FacilitiesOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Facilities Operations Manager at Wework. Skills: facilities operations management, vendor management, stakeholder management, operational oversight, budget management, project management. Managerial oversight of facilities services, amenities, maintenance, repair, vendors and asset management across a portfolio of buildings within a territory.. Managing the field relationship with the third-party provider responsible for facilities and cleaning related work.”
What You'll Achieve.
Maintain supplier and vendor performance of quality and cost across the portfolio; Ensure optimal performance and extended lifespan of building equipment and appliances; Ensure alignment with work objectives and expense control; Increase operational effectiveness & efficiency of buildings and infrastructure; Monitor governance and cost-saving initiatives
Industry & Context.
Must be able to work independently or on a team
What They're Looking For.
Must Have
4 - 6 years experience in facilities or operations management, Experience managing supplier and vendors with contract management, Experience utilizing union vendors, working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems, and electrical distribution networks, Excellent communication, organization and writing skills
Nice to Have
AA or BA degree, One or more of the following certifications preferred: Building Operations Facilities Management certifications
What You'll Do.
Managerial oversight of facilities services
vendors and asset management across a portfolio of buildings within a territory.
Managing the field relationship with the third-party provider responsible for facilities and cleaning related work.
Maintaining base building property manager relationships
acting as the on-site representative on the lease for each building in the portfolio.
Overseeing third-party vendors in the areas of Cleaning and Facilities
Energy and Sustainability
and Capital Improvements
monitoring operational expense and performance.
Acting as the single point of contact for their assigned buildings
Maintaining supplier and vendor performance of quality and cost across the portfolio.
Approving and maintaining budget for Incremental Service Requests outside of standard contract.
Coordinating with vendors for emergency and incident management planning.
Working with external vendor to complete in-Building audits.
Acting as the liaison and single point of contact between the Community Management team and the building’s Property Management team for any escalated issues.
Working in strategic partnership with the Community Manager and Product Project Manager to ensure the efficient planning and implementation of both break-fix and CAPEX projects.
Conducting comprehensive operational management walkthroughs across all buildings to evaluate the current status and condition
and identify critical projects for maintenance and improvement.
Conducting weekly reviews of Salesforce data reports
analyzing Community walkthrough findings to measure the impact of implemented cleaning and R&M improvements
and providing actionable insights.
Developing and executing comprehensive preventive maintenance plans for all building equipment and appliances.
Monthly monitoring of facilities budgets and spending to ensure alignment with work objectives and expense control.
Managing Global and Regional Projects rollouts to locations and suppliers including HSE
Energy/Sustainability
and Capital Improvements.
Managing portfolio large-scale maintenance projects including Capital Improvement support.
Representing WeWork’s business during openings process
participating in building opening hand over and punch list completion.
Project managing HQ by We and Enterprise special requests.
Ensuring Fire & Life Safety & local code compliance
and H&S Standards Survey.
Managing capital project implementation and execution
Forecasting long term programs and upgrades needed.
Working with vendors and Procurement’s Dpt. to Increase operational effectiveness & efficiency of buildings and infrastructure.
Monitoring governance and cost-saving initiatives.
Supporting vendor technology changes and integration.
Ensuring completion of punch list prior to building openings in order to transfer operations to Supplier.
How You'll Work.
Team & Collaboration
Act as the single point of contact for both Community and vendors within the portfolio; Act as the liaison and single point of contact between the Community Management team and the building’s Property Management team for any escalated issues; Work in strategic partnership with the Community Manager and Product Project Manager to ensure the efficient planning and implementation of both break-fix and CAPEX projects.; Support vendor technology changes and integration
Communication Scope
Excellent communication, organization and writing skills
Process & Methodology
Coordinating with vendors for emergency and incident management planning, Work in strategic partnership with the Community Manager and Product Project Manager to ensure the efficient planning and implementation of both break-fix and CAPEX projects., Manage Global and Regional Projects rollouts to locations and suppliers including HSE, Energy/Sustainability, OPEX, Security, and Capital Improvements, Manage portfolio large-scale maintenance projects including Capital Improvement support, Project manage HQ by We and Enterprise special requests, Managing capital project implementation and execution, including scope, schedule, and budget
Full Job Description
# **About Us** At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work. **Facilities Operations Manager | Facilities Maintenance | CDMX, México** **About the Role** The Facilities Manager will serve as managerial oversight of facilities services, amenities, maintenance, repair, vendors and asset management across a portfolio of buildings within a territory. The Facilities Manager will be responsible for managing the field relationship with the third-party provider responsible for facilities and cleaning related work, including but no limited to related projects of any operational and facilities scope, and will maintain base building property manager relationships, acting as the on-site representative on the lease for each building in the portfolio. This role will report directly into the Area Director. The Facilities Manager is responsible for overseeing third-party vendors in the areas of Cleaning and Facilities, Health and Safety, Security, Energy and Sustainability, and Capital Improvements, monitoring operational expense and performance. The Facilities Manager is the single point of contact for their assigned buildings, vendors, and leadership related to all the work listed above. * Act as the single point of contact for both Community and vendors within the portfolio * Maintain supplier and vendor performance of quality and cost across the portfolio * Point of escalation for large facility maintenance emergencies * Approving and maintaining budget for Incremental Service Requests outside of standard contract * Coordinates with vendors for emergency and incident management planning * Work with exte
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