AtkinsRéalis
FacilitiesOperationsManagementcoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Facilities Operations Management coordinator at AtkinsRéalis. Skills: Facilities Management, Subcontractor Management, Service Delivery, Client Satisfaction. Oversee project-related activities. Manage facilities management subcontractors’ daily operations”
What You'll Achieve.
high-quality service delivery; safety compliance; effective client engagement; client satisfaction
Industry & Context.
organizational and problem-solving skills
What They're Looking For.
Must Have
3–6 years of experience in facilities or property management, managing soft services and subcontractors, Experience conducting inspections, audits, and safety compliance checks, organizational and problem-solving skills, ability to manage multiple priorities, Proficiency in service request tracking systems, basic reporting tools (MS Excel or similar)
Nice to Have
preferably managing soft services and subcontractors
What You'll Do.
Oversee project-related activities
Manage facilities management subcontractors’ daily operations
Ensure proper and timely service delivery by subcontractors
and implement client service requests
Develop a thorough understanding of client work processes
Take ownership of day-to-day decision-making
Liaise with internal support services and vendors
Lead and oversee daily management of soft services
Monitor and manage subcontractor performance
Conduct safety inspections
and compliance checks
Ensure a safe and compliant working environment
Perform additional duties and responsibilities
How You'll Work.
Team & Collaboration
cross-functional coordination; client and vendor coordination; Liaise with internal support services and vendors
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
Oversee project-related activities
Full Job Description
### **Job Description** ## Overview The Facilities Operations Management coordinator is responsible for overseeing day-to-day facilities management operations, with a strong focus on soft services, waste management, and subcontractor performance. The role ensures high-quality service delivery, safety compliance, and effective client engagement while supporting the Facility Manager in managing projects, audits, and operational requests that directly impact client satisfaction. ## Your role * Oversee project-related activities and report any discrepancies, risks, or issues to the Facility Manager. * Manage facilities management (FM) subcontractors’ daily operations and ensure effective implementation of service plans. * Ensure proper and timely service delivery by subcontractors in line with contractual and service level agreements. * Investigate, manage, and implement client service requests while maintaining an accurate service request tracking system. * Develop a thorough understanding of client work processes, workplace culture, and policies to enable effective tenant service delivery. * Take ownership of day-to-day decision-making and client interactions that directly impact client satisfaction. * Liaise with internal support services and vendors to address operational and maintenance requests. * Lead and oversee daily management of soft services, including housekeeping, cleaning, and waste management operations. * Monitor and manage subcontractor performance through routine inspections, audits, and performance reviews. * Conduct safety inspections, ad-hoc audits, and compliance checks to ensure standards are met. * Ensure a safe and compliant working environment at all times. * Perform additional duties and responsibilities as assigned by management. ## About you * Bachelor’s degree or diploma in Facilities Management, Operations Management, Hospitality, or a related field. * 3–6 years of experience in facilities or property management, preferably managing soft
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